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For Companies At a Glance
- Tasks: Transform digital operations for major organisations using cutting-edge tools.
- Company: Join Mozaic, a leading Digital Transformation consultancy with a stellar reputation.
- Benefits: Enjoy a competitive salary, collaborative culture, and opportunities for career growth.
- Why this job: Make a real impact in diverse industries while developing your skills.
- Qualifications: Experience with ServiceNow or similar tools, strong communication, and ITIL knowledge.
- Other info: Work in an agile environment with exciting client engagements.
The predicted salary is between 43200 - 72000 £ per year.
About the role
SC Cleared or able to be cleared
The Company
Mozaic is an innovative and growing Digital Transformation consultancy. We work with large organisations, to assess and transform their digital operations. We have an outstanding reputation, and our customer base includes household names across industries including Financial Services, Government and Defence.
Background & Experience
- Experienced in either ServiceNow, Halo or similar.
- Excellent consulting, stakeholder management; strong verbal and written communication.
- Expert level support, installation, maintenance and development experience (UI forms, notifications, fields, workflows and JavaScript (both client and server)).
- Expert level Configuration and customisation experience.
- Expert level troubleshooting.
- Experience in working as part of a development team, as well as working on your own to deliver complex installations of the toolkit.
- Strong understanding of ITIL concepts including process knowledge in all service lifecycles.
- Experience with integrating ITSM tools with external interfaces.
- Experience with infrastructure and application discovery tools.
- Strong understanding of Event Management and prior experience of integration with Monitoring solutions.
- Comprehensive knowledge of problem analysis, structured analysis and design and programming techniques.
- Strong understanding and experience in Integrations including SOAP and REST based APIs.
Other Specifications
- You will need to evidence relevant work through explicit references and examples.
- Experience of working in an agile environment.
- ITIL advanced certifications are preferred, should be at least ITIL v3 foundation certified.
- Good Project and customer engagement skills; Effective in a team environment; Able to work to tight deadlines.
Reward Package
We offer a competitive reward package, collaborative culture and fulfilling client engagements that will help you develop your career.
If you are interested, please send your CV with a covering email to careers@mozaic.net.
Senior Tooling Consultant in London employer: Mozaic Services Ltd
Contact Detail:
Mozaic Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Tooling Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Mozaic or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of ITIL concepts. We recommend practising common interview questions related to ServiceNow and integrations, so you can showcase your expertise confidently.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your ability to handle complex installations and troubleshooting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your genuine interest in joining the team at Mozaic.
We think you need these skills to ace Senior Tooling Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Tooling Consultant role. Highlight your experience with ServiceNow, Halo, or similar tools, and don’t forget to showcase your consulting and stakeholder management skills!
Craft a Compelling Cover Email: Your cover email is your chance to make a great first impression. Keep it concise but engaging, and explain why you’re the perfect fit for the role. Mention specific experiences that align with the job description.
Showcase Your Technical Skills: Since this role requires expert-level support and configuration experience, be sure to include specific examples of your work with UI forms, workflows, and JavaScript. This will help us see your technical prowess right away!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Mozaic Services Ltd
✨Know Your Tools Inside Out
Make sure you’re well-versed in ServiceNow, Halo, or any similar tools mentioned in the job description. Brush up on your expert-level support and configuration skills, as you might be asked to demonstrate your knowledge during the interview.
✨Showcase Your Consulting Skills
Prepare examples that highlight your consulting and stakeholder management experience. Think of specific situations where you successfully communicated complex ideas or resolved conflicts, as this will show your potential employer that you can handle client engagements effectively.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss your troubleshooting experiences. Prepare a couple of scenarios where you identified problems and implemented solutions, especially in relation to ITIL concepts and service lifecycles, as this is crucial for the role.
✨Familiarise Yourself with Agile Methodologies
Since the company values experience in an agile environment, brush up on agile principles and be prepared to discuss how you've applied them in past projects. This will show that you can adapt to their working style and contribute effectively from day one.
