At a Glance
- Tasks: Join our Facilities team and keep our hotels running smoothly!
- Company: Cycas Hospitality is a vibrant hotel management company with a fun, spirited culture.
- Benefits: Enjoy free healthcare, career development, and discounts at over 7000 hotels worldwide!
- Why this job: Be part of a dynamic team where you can truly be yourself and grow your skills.
- Qualifications: Looking for tech-savvy individuals with hospitality experience and strong communication skills.
- Other info: This role offers a chance to shine in a unique dual-branded hotel environment.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Maintenance Manager
Moxy & Residence Inn Slough, SL1 1GZ
We can offer you a great opportunity to learn and grow as the newest member of our Facilities/Maintenance team !
We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a dynamic, confident, and ambitious new Assistant Maintenance Manager for our fabulous Moxy and Residence Inn Slough!
We are the first dual branded property in Slough; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings!
#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy, and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew' is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.
What do we offer?
- A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
- Free Healthcare plan
- Progression & Development Plans
- A workplace with over 220.000 colleagues worldwide!
- A family of associates with a work hard, play hard mentality.
- The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
- Feed your wanderlust with discounts in over 7000 hotels!
What will I be doing?
- Have a thorough knowledge of all plant and equipment in the hotel and maintain these in efficient working order by following routine maintenance procedures.
- Adopt a proactive approach by carrying out a regular walk round the hotel and grounds to ensure potential problems are dealt with promptly.
- Carry out short term (reactive) maintenance work e.g. repairs affecting guest bedrooms and services as a matter of urgency while adhering to all safety procedures and causing minimum disruption to guests.
- Carry out ad hoc decorating work.
- Carry out weekly check of all fire alarms within the hotel and take action in line with Standard Operating Procedures
- Deal with complaints/ problems politely and positively and make every effort to resolve them. If you cannot resolve them refer to Facilities Manager but, in any case, advise full details to line Manager at the first opportunity.
- Liaise daily with all departments and deal appropriately with any maintenance issues raised, giving priority to those issues which compromise Health & Safety Procedures if any are found to be faulty.
- Have knowledge of and manage hotel security, emergency procedures, FLS and crisis management
- Respect guests' privacy at all times.
- Liaise with contractors on site to ensure that Permits to Work are completed in compliance with Company Health & Safety procedures. Act as Clerk of Works to regulate work carried out by contractors.
- Carry out work on ad hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotels.
- Use, operate and store all tools, equipment and materials safely and securely to comply with statutory regulations e.g. COSHH
- Respond to call outs in line with rota and department standard practice.
- Carry out checks of maintenance materials at least weekly, keeping stock levels to the minimum necessary to maintain continuity of service.
- Maintain operational standards to the highest possible level in respect of service, hygiene, health and safety and ensure that there is minimal wastage.
- Manage the departmental spending in line with monthly budget.
- Maintain and order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiative.
- Responsible for hotel security to minimize risk of theft, crime and other hazards.
- Perform other duties as assigned.
What are we looking for?
- Generalist technical/engineering background
- Prior experience in hospitality is desired
- Strong communication skills
- Ability to meet the deadline
Cycas Hospitality is a gift for any hospitality professional. Over the past 14 years we've created an innovative hotel management company.
Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Please apply in writing by email attaching your CV along with your current salary and notice period.
We are waiting to hear from you.
***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***
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Assistant Maintenance Manager employer: Moxy & Residence Inn Slough
Contact Detail:
Moxy & Residence Inn Slough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Maintenance Manager
✨Tip Number 1
Familiarize yourself with the specific maintenance needs of hotels, especially those that operate under dual branding like Moxy and Residence Inn. Understanding the unique challenges and requirements of both brands can set you apart during discussions.
✨Tip Number 2
Showcase your proactive approach to maintenance by preparing examples of how you've identified and resolved issues before they became problems in previous roles. This aligns perfectly with the expectations for the Assistant Maintenance Manager position.
✨Tip Number 3
Highlight your communication skills by preparing to discuss how you've effectively liaised with different departments in past jobs. Being able to demonstrate your ability to work collaboratively will resonate well with our team-oriented culture.
✨Tip Number 4
Research Cycas Hospitality and its values, particularly the emphasis on putting people at the heart of everything. Be ready to share how your personal values align with this philosophy during your conversations with us.
We think you need these skills to ace Assistant Maintenance Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Assistant Maintenance Manager position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Compelling CV: Your CV should clearly outline your technical/engineering background and any prior hospitality experience. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet deadlines and solve problems.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Cycas Hospitality that appeal to you and how you can contribute to their team. Be sure to convey your strong communication skills and proactive approach.
Follow Application Instructions: When submitting your application, ensure you include all required information such as your current salary and notice period. Double-check that your CV and cover letter are attached and formatted correctly before sending your email.
How to prepare for a job interview at Moxy & Residence Inn Slough
✨Know Your Technical Stuff
Make sure you have a solid understanding of general maintenance and engineering principles. Be ready to discuss your previous experience with plant and equipment, as well as any specific maintenance procedures you've followed in the past.
✨Show Your Hospitality Skills
Since prior experience in hospitality is desired, be prepared to share examples of how you've provided excellent service in previous roles. Highlight any situations where you resolved guest complaints positively and effectively.
✨Demonstrate Proactivity
Talk about times when you took the initiative to identify and solve problems before they escalated. This could include regular maintenance checks or proactive communication with other departments to ensure smooth operations.
✨Emphasize Teamwork and Communication
Cycas Hospitality values strong communication skills and teamwork. Be ready to discuss how you've collaborated with others in past roles, especially in high-pressure situations, and how you can contribute to a positive team environment.