At a Glance
- Tasks: Welcome guests and manage front desk activities in a vibrant hostel environment.
- Company: Zedwell Hostel, a modern and innovative accommodation in central London.
- Benefits: Daily food allowance, pension scheme, holidays, and discounted stays.
- Other info: Great opportunities for career growth in a creative workplace.
- Why this job: Join a fun team and make a real impact on guest experiences.
- Qualifications: 1 year of experience in a Front Office role and a positive attitude.
The predicted salary is between 30000 - 32450 £ per year.
An exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front of House Team at Zedwell Hostel, located in the heart of London, Piccadilly Circus. Zedwell Capsule Hostel is an exciting, modern, and innovative project in the heart of Piccadilly Circus, offering guests a unique and restful stay. With 990 capsules and direct Underground access, it provides a distinctive accommodation experience in central London.
What you will be doing:
- You will act as the ‘face’ of our company and ensure our guests receive a heart‑warming welcome.
- You will also coordinate all front desk activities, including calls, reservations, and guests’ services.
- As a Host, you should combine a pleasant personality with a dynamic professional attitude.
- The ideal candidate should be able to deal efficiently with complaints and have a solid customer service approach.
What are we looking for:
- A positive individual that is excited to be part of a fun Team.
- Driven to deliver results.
- Minimum 1 year in a Front Office Role in a similar property.
What we offer you:
- Daily food allowance (non contractual) for days worked.
- Company pension scheme.
- Holidays.
- Employee assistance program and counselling sessions (including close family members).
- Discounted stays at other properties.
- Refer a friend scheme.
Join Our Company! You will be welcome to a workplace where we are motivated by having fun at work! You will be rewarded with an environment that encourages innovation, creativity, and outside‑the‑box thinking! There are plenty of opportunities for when you're ready to grow your career with us with excellent competitive benefits.
Prior experience within a similar role is essential and experience highly beneficial. The successful applicant must have the right to work in the United Kingdom to be considered for this role. Apply ASAP if you want to join a fast‑paced innovative UK company.
Night Guest Service Agent employer: Moxy - Reception
At Moxy Hotel, we pride ourselves on creating a vibrant and dynamic work environment where every Crew Member is empowered to bring their personality to the forefront. Located in the heart of London, we offer flexible shifts, opportunities for growth within the hospitality industry, and a culture that celebrates fun and authenticity. Join us to be part of a team that is not just about service, but about creating memorable experiences for our guests.
