Hotel Duty Manager

Hotel Duty Manager

Milton Keynes Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: Lead the team to create unforgettable guest experiences in a vibrant hotel environment.
  • Company: Join MOXY Milton Keynes, a trendy hotel known for its fun and relaxed atmosphere.
  • Benefits: Enjoy a competitive salary, team events, and opportunities for career growth.
  • Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
  • Qualifications: Looking for confident communicators with a passion for hospitality and teamwork.
  • Other info: Full-time role with a focus on building a positive and engaging guest experience.

This position is based on a full time contract.

Gross Salary: £31373 per year

Confident communicator comfortable in a fast-paced service focused role.

Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

Main Tasks and responsibilities:

  • Helping guests and creating positive experiences

Hotel Duty Manager employer: Moxy Milton Keynes

At MOXY Milton Keynes, we pride ourselves on being an exceptional employer, offering a vibrant work culture that encourages creativity and collaboration. Our team members enjoy competitive salaries, comprehensive benefits, and ample opportunities for personal and professional growth, all within a dynamic environment that prioritises guest satisfaction and employee well-being.
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Contact Detail:

Moxy Milton Keynes Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Duty Manager

✨Tip Number 1

Familiarise yourself with the MOXY brand and its unique approach to hospitality. Understanding their values and service style will help you align your responses during interviews and demonstrate that you're a great fit for their team.

✨Tip Number 2

Network with current or former employees of MOXY hotels. They can provide valuable insights into the company culture and expectations, which can give you an edge in your conversations with hiring managers.

✨Tip Number 3

Prepare examples of how you've successfully handled guest complaints or difficult situations in the past. Being able to showcase your problem-solving skills will be crucial for a role like Hotel Duty Manager.

✨Tip Number 4

Demonstrate your leadership abilities by discussing any experience you have in managing teams or training staff. Highlighting your capacity to create a fun and relaxed environment will resonate well with the hiring team.

We think you need these skills to ace Hotel Duty Manager

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Team Leadership
Conflict Resolution
Time Management
Attention to Detail
Proactive Attitude
Multitasking Abilities
Adaptability
Organisational Skills
Interpersonal Skills
Ability to Work Under Pressure
Knowledge of Hospitality Industry Standards

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hotel Duty Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality management. Emphasise your communication skills, problem-solving abilities, and any previous roles that involved team leadership or guest relations.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how you've created positive experiences for guests in past positions and how you foster a fun and relaxed environment.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Moxy Milton Keynes

✨Showcase Your Communication Skills

As a Hotel Duty Manager, you'll need to be a confident communicator. During the interview, make sure to demonstrate your ability to engage with others clearly and effectively. Share examples of how you've successfully communicated with guests or team members in previous roles.

✨Highlight Problem-Solving Abilities

Being a proactive problem solver is key in this role. Prepare specific examples of challenges you've faced in a fast-paced environment and how you resolved them. This will show the interviewer that you're capable of handling unexpected situations with ease.

✨Emphasise Teamwork and Leadership

As a Crew Leader, your ability to work well within a team is crucial. Discuss your experience in leading teams and fostering a fun, relaxed atmosphere for both staff and guests. Highlight any initiatives you've taken to improve team dynamics or guest experiences.

✨Research the Company Culture

Understanding the culture at MOXY Milton Keynes will help you align your answers with their values. Look into their approach to hospitality and guest experience, and be ready to discuss how your personal style fits within their environment.

Hotel Duty Manager
Moxy Milton Keynes
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