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- Tasks: Be the friendly face of Moxy, checking in guests and serving drinks with flair.
- Company: Join Moxy London Excel, a vibrant hotel brand under Marriott, known for its fun atmosphere.
- Benefits: Enjoy discounted stays, food perks, health plans, and generous holiday allowances.
- Why this job: Perfect for social butterflies who thrive in fast-paced environments and love making guests smile.
- Qualifications: High energy, great communication skills, and some experience in hospitality are key.
- Other info: A personality assessment may be part of the recruitment process.
This position is based on a casual contract.
Gross Salary: £13.62 per hour
Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks & responsibilities:
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Benefits for you:
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
Contact Detail:
Moxy London Excel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Bartender
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their values and how they create a fun, relaxed environment will help you align your responses during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in a fast-paced setting. Practising how to engage with guests and handle multiple tasks simultaneously can give you an edge in demonstrating your suitability for the role.
✨Tip Number 3
If you have experience with hotel systems like Opera or Micros, be ready to discuss it. Highlighting your familiarity with these systems can set you apart from other candidates who may not have this knowledge.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've handled challenging situations in previous roles. This will demonstrate your proactive attitude and ability to maintain a positive guest experience.
We think you need these skills to ace Receptionist / Bartender
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry, particularly roles that involve customer interaction. Emphasise skills like communication, multitasking, and problem-solving, which are crucial for a Receptionist/Bartender position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create positive guest experiences and your proactive approach to problem-solving.
Highlight Relevant Skills: In your application, clearly outline any experience with hotel systems like Opera or Micros, as well as your knowledge of food safety and licensing laws. This will show that you are well-prepared for the responsibilities of the role.
Showcase Your Personality: Since the job requires a fun and relaxed environment, let your personality shine through in your application. Use a friendly tone and share anecdotes that reflect your ability to connect with guests and work well in a team.
How to prepare for a job interview at Moxy London Excel
✨Show Your Personality
As a Receptionist/Bartender, your personality is key. Be yourself and let your enthusiasm shine through during the interview. This role requires someone who can create a fun and relaxed environment, so don’t be afraid to show your unique charm.
✨Demonstrate Communication Skills
Since this position involves interacting with guests, it's crucial to showcase your communication skills. Practice speaking clearly and confidently about your previous experiences in customer service, and be ready to engage in friendly conversation.
✨Highlight Problem-Solving Abilities
Prepare examples of how you've successfully handled challenges in past roles. The interviewer will want to see that you can think on your feet and resolve issues proactively, especially in a fast-paced environment.
✨Familiarise Yourself with the Brand
Research the Moxy brand and its values before the interview. Understanding their approach to hospitality and how they promote the Marriott Bonvoy loyalty programme will demonstrate your genuine interest in the role and the company.
