At a Glance
- Tasks: Lead the night crew, ensuring guests have a fantastic experience and managing hotel operations.
- Company: Join Moxy Hotels, a fun and vibrant brand under Marriott International.
- Benefits: Enjoy competitive salary, health cash plan, and discounted stays at Marriott hotels worldwide.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a playful hotel experience that celebrates originality and nonconformity.
- Qualifications: Experience in the service industry and team management is essential.
The predicted salary is between 25000 - 35000 € per year.
To be considered for an interview, please make sure your application is full in line with the job specs as found below. This position is based on a full time contract. Gross salary: £competitive.
Adaptable problem solver who takes initiative to ensure guests have a great experience & can manage a team in a fast-paced service role, all while bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.
Main Tasks and responsibilities:- Running the night audit and balancing the days business
- Prepare the hotel for the following day
- Managing the night to night operation of the hotel
- Customer service, guest relations and creating positive guest experiences
- Building a team that delivers excellent service the Moxy way
- Managing Food & Beverage outlets the Moxy way
- Manage hotel room inventory and checking guests in/out the Moxy way
- Follow all food safety, licensing and health & safety policies to work safely
- Promote & support the Moxy brand and the Marriott Bonvoy loyalty program
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isn't the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
- Must have experience within the service industry
- Must have experience of team management
- Must have experience of a property management system such as Opera
- Knowledge of POS systems such as Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel & travel industry
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Night Crew Leader employer: Moxy Glasgow Merchant City
At Moxy Glasgow Merchant City, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Night Crew Leaders to thrive. With competitive salaries, generous holiday allowances, and unique benefits like discounted stays at Marriott hotels worldwide, we ensure our team members feel valued and supported. Join us in creating memorable guest experiences while enjoying opportunities for personal and professional growth in a fun, dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Crew Leader
✨Tip Number 1
Get to know the Moxy brand inside out! Familiarise yourself with their vibe and values, so you can show how you embody that energy during interviews. We want to see your passion for creating fun and relaxed environments!
✨Tip Number 2
Network like a pro! Connect with current or former Moxy employees on LinkedIn or at industry events. They can give you insider tips and maybe even put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve solved problems or managed a team effectively. We love to hear how you’ve handled challenges in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are genuinely excited about joining the Moxy family!
We think you need these skills to ace Night Crew Leader
Some tips for your application 🫡
Read the Job Specs Carefully:Before you start your application, make sure to read through the job specs thoroughly. We want to see that you understand what being a Night Crew Leader at Moxy is all about and how you can bring the brand to life!
Show Off Your Personality:Moxy is all about fun and relaxed vibes, so let your personality shine through in your application. Share your experiences and how they align with our values – we love a bit of moxie!
Tailor Your Application:Don’t just send a generic application! Make sure to tailor your CV and cover letter to highlight your relevant experience in the service industry and team management. We want to know why you’re the perfect fit for us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Moxy Glasgow Merchant City
✨Know the Moxy Vibe
Before your interview, dive into what makes Moxy unique. Familiarise yourself with their playful approach to hospitality and how they create a fun atmosphere for guests. This will help you align your answers with their brand values and show that you're a great fit.
✨Show Off Your People Skills
As a Night Crew Leader, you'll be interacting with guests and managing a team. Prepare examples of how you've successfully handled customer service situations or resolved conflicts in the past. Highlight your ability to communicate clearly and build rapport with both guests and staff.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've had to think on your feet or adapt quickly in a fast-paced environment. Be ready to discuss how you managed challenges and ensured a positive experience for guests, as this is crucial for the role.
✨Get Familiar with the Tech
Since the job involves using property management systems like Opera and POS systems like Micros, brush up on your knowledge of these tools. If you have experience with them, be sure to mention it during the interview to showcase your readiness for the role.
