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- Tasks: Join us as a Crew Member, helping guests and creating memorable experiences.
- Company: Be part of the vibrant MOXY Glasgow Merchant City, known for its fun atmosphere.
- Benefits: Enjoy discounted stays, food perks, health plans, and generous holiday allowances.
- Why this job: This role offers a dynamic environment where you can showcase your personality and skills.
- Qualifications: We're looking for energetic communicators with service industry experience and a passion for hospitality.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
This position is based on a full time contract.
Gross Hourly Salary - £competitive.
Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks & responsibilities:
- Helping guests and creating positive experiences.
- Manage hotel room inventory and checking guests in/out the Moxy way.
- Operate Food & Beverage outlets the Moxy way.
- Manage all bills and payments correctly.
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas.
- Follow all food safety, licensing and health and safety policies to work safely.
- Supporting other Crew Members and follow direction from Crew Leaders.
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program.
We’re looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude.
- Good with people and enjoy chatting with guests.
- Skilled multi-tasker who can balance hard work with great service.
- Know being relaxed isn’t the same as being lazy.
- Clear communicator fluent in English (and other languages a plus!).
Useful Experience:
- Experience within the service industry.
- Knowledge of hotel systems such as Opera and/or Micros.
- Knowledge of Food Safety & Licensing laws.
- Personal experience of travel and travel industry.
BENEFITS FOR YOU!
- Health Cash Plan.
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide.
- Discount on Food & Beverages at Marriott hotels worldwide.
- Enhanced Maternity/Paternity/Adoption pay.
- Pension scheme.
- Twenty eight holidays (annually increasing to max thirty three holidays) pro-rata.
*A personality assessment can be part of the recruitment process.*
Crew Member employer: Moxy Glasgow Merchant City
Contact Detail:
Moxy Glasgow Merchant City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique approach to hospitality. Understanding their values and how they create a fun, relaxed environment for guests will help you align your responses during interviews.
✨Tip Number 2
Highlight any previous experience in fast-paced service roles, especially in hospitality. Be ready to share specific examples of how you've successfully managed multiple tasks while maintaining excellent customer service.
✨Tip Number 3
Brush up on your knowledge of hotel systems like Opera and Micros, as well as food safety and licensing laws. Being able to discuss these topics confidently can set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your communication skills and ability to work as part of a team. Think of examples where you've effectively collaborated with others or resolved conflicts to create a positive atmosphere.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry. Emphasise any roles where you've interacted with guests, managed inventory, or worked in fast-paced environments.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Moxy brand. Mention specific skills that align with the job description, such as your ability to multitask and communicate effectively with guests.
Showcase Your Personality: Since they are looking for someone with 'Moxie', make sure to convey your personality in your application. Use a friendly tone and share experiences that demonstrate your proactive problem-solving skills and ability to create a fun environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Moxy Glasgow Merchant City
✨Show Your Energy
As a Crew Member, high energy is key. Make sure to convey your enthusiasm during the interview. Share examples of how you've maintained a positive attitude in fast-paced environments.
✨Demonstrate Communication Skills
Since this role involves interacting with guests, practice clear and confident communication. Be prepared to discuss how you handle guest inquiries and resolve issues effectively.
✨Highlight Teamwork Experience
Being a team player is crucial. Talk about your previous experiences working in teams, especially in service roles. Mention how you support colleagues and contribute to a fun atmosphere.
✨Know the Brand
Familiarise yourself with the Moxy brand and its values. Be ready to discuss how you can promote the brand and enhance the guest experience, as well as your understanding of the Marriott Bonvoy loyalty programme.
