At a Glance
- Tasks: Create fun experiences for guests while managing hotel operations and food services.
- Company: Join the vibrant Moxy Hotels team, part of the global Marriott family.
- Benefits: Enjoy discounted stays, health plans, and generous holiday allowances.
- Other info: Fast-growing company with exciting career opportunities across Europe.
- Why this job: Be part of a playful environment where your personality shines and guests feel at home.
- Qualifications: Energetic, confident communicators with a knack for multitasking and problem-solving.
The predicted salary is between 25000 - 26000 £ per year.
Gross salary: £12.64 per hour
Casual contract
Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks & responsibilities:
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
We're looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Know being relaxed isn't the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel & travel industry
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays) pro-rata
*a personality assessment can be part of the recruitment process*
Crew Member in Broughton employer: Moxy Edinburgh
Contact Detail:
Moxy Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member in Broughton
✨Tip Number 1
Get to know the Moxy vibe! Before your interview, check out their social media and website. This will help you understand their playful culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Crew Member, you'll be chatting with guests all day. Try role-playing with friends or family to get comfortable with different scenarios and questions you might face.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you tackled challenges head-on. This will demonstrate your proactive attitude and ability to keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Moxy family right from the start!
We think you need these skills to ace Crew Member in Broughton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and energy. Remember, we’re all about having fun and creating a relaxed environment!
Tailor Your Application: Make sure to customise your application for the Crew Member role at Moxy. Highlight your experience in the service industry and any relevant skills that match what we're looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Show Off Your Communication Skills: As a confident communicator, it’s important to demonstrate your ability to engage with guests and fellow crew members. Use clear and friendly language in your application to reflect how you’d interact in person. We love a good chat, so let that come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our awesome company culture!
How to prepare for a job interview at Moxy Edinburgh
✨Know the Moxy Vibe
Before your interview, get familiar with the Moxy brand and its unique approach to hospitality. Understand their playful and relaxed atmosphere, and think about how you can contribute to that vibe. This will help you connect with the interviewers and show that you're a great fit for their team.
✨Show Off Your Communication Skills
As a Crew Member, being a confident communicator is key. Practice speaking clearly and engagingly about your past experiences in customer service. Think of examples where you’ve made guests feel welcome or resolved issues effectively, as this will demonstrate your ability to create positive experiences.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss situations where you've had to think on your feet and solve problems quickly. Moxy values proactive team players, so share specific examples that highlight your ability to handle challenges while maintaining a fun and relaxed environment.
✨Be Ready to Multitask
In a fast-paced role like this, multitasking is essential. During the interview, be prepared to talk about how you manage multiple responsibilities at once. You might even want to practice some scenarios where you had to juggle tasks while keeping up excellent service, as this will showcase your skills as a skilled multitasker.