Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a fast-paced bar and reception environment.
- Company: Join the vibrant Moxy Edinburgh, part of the Marriott family, known for its fun and energetic atmosphere.
- Benefits: Enjoy health cash plans, discounted stays, food perks, and generous holiday allowances.
- Why this job: Be part of a lively culture where your energy and creativity can shine while making guests feel at home.
- Qualifications: Experience in the service industry is a plus; strong communication skills and a passion for hospitality are essential.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 25000 - 35000 £ per year.
This position is based on a full time contract.
Gross Salary: £30,358 per year
Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun environment that makes guests feel at home.
Main Tasks and responsibilities:
- Helping guests and creating positive experiences
- Operate Food & Beverage outlets the Moxy way
- Follow all food safety, licensing and health and safety policies to work safely
- Supervise accurate and efficient reception operations including check in/out procedures
- Monitor the appearance, standards, and performance of the reception with an emphasis on training and teamwork
- Ensure Team Members have updated knowledge of all room categories, room rates, packages, promotions, local area and other general Marriott product knowledge necessary to perform their duties
- Follow Moxy Marriott brand standards
- Together with the team enroll new members for Marriott Bonvoy (loyalty program)
- Ensure Marriott Metrics are met and exceeded
Although emphasis is on front office the role also includes F&B operation.
We're looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi-tasker who can balance hard work with great service
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Benefits for you:
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
Crew Leader employer: Moxy Edinburgh Fountainbridge
Contact Detail:
Moxy Edinburgh Fountainbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Leader
✨Tip Number 1
Familiarise yourself with the Moxy brand and its unique culture. Understanding their values and how they create a fun, welcoming environment for guests will help you demonstrate your alignment with their ethos during interviews.
✨Tip Number 2
Brush up on your knowledge of hotel systems like Opera and Micros. Being able to discuss your experience or familiarity with these systems can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Prepare examples of how you've successfully handled challenging situations in a fast-paced environment. Highlighting your problem-solving skills and ability to maintain high service standards will resonate well with the hiring team.
✨Tip Number 4
Showcase your communication skills by engaging with current employees or alumni who have worked at Moxy or similar establishments. This can provide valuable insights and help you articulate your fit for the role more effectively.
We think you need these skills to ace Crew Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry, particularly in roles that involve guest interaction and team leadership. Emphasise any experience with hotel systems like Opera or Micros.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've created positive experiences for guests in previous positions and your proactive problem-solving skills.
Highlight Relevant Skills: In your application, clearly outline your communication skills, ability to multitask, and familiarity with food safety and licensing laws. These are key attributes for the Crew Leader position.
Show Your Passion for Hospitality: Convey your passion for the hospitality industry in your application. Share personal experiences related to travel or customer service that demonstrate your commitment to creating enjoyable experiences for guests.
How to prepare for a job interview at Moxy Edinburgh Fountainbridge
✨Show Your Energy
As a Crew Leader, high energy is key. Make sure to convey your enthusiasm during the interview. Share examples of how you've created a fun and engaging environment for guests in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've proactively solved problems in a fast-paced environment. Highlight your ability to think on your feet and how you can apply this skill at the Moxy.
✨Know the Brand
Familiarise yourself with Moxy's brand standards and values. Be ready to explain how you align with their mission and how you can contribute to maintaining those standards in your role.
✨Communicate Clearly
Since clear communication is essential, practice articulating your thoughts clearly and confidently. If you speak other languages, mention this as it could be a valuable asset in enhancing guest experiences.
