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For Companies At a Glance
- Tasks: Help guests and create positive experiences while managing hotel operations.
- Company: Join Moxy, a fun and vibrant brand under Marriott, known for its relaxed atmosphere.
- Benefits: Enjoy discounted stays, food perks, health plans, and generous holiday allowances.
- Why this job: Be part of a dynamic team that values energy, communication, and guest satisfaction.
- Qualifications: Experience in the service industry and knowledge of hotel systems is a plus.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 23200 - 34700 £ per year.
Job Description
This position is based on a full time contract.
Gross salary: £28974 per year
On top of this we pay a £4 commute allowance.
Confident communicator comfortable in a fast-paced service focused role.
Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks and responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members
- Promote and support the Moxy brand and the Marriott Bonvoy loyalty program
Were looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi tasker who can balance hard work with great service
- Know being relaxed isn't the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
AMRT1_UKCT
Hotel Duty Manager employer: Moxy Edinburgh Airport
Contact Detail:
Moxy Edinburgh Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager
✨Tip Number 1
Show off your communication skills! Since the role requires confident communication, practice engaging with guests in a friendly and relaxed manner. Consider role-playing scenarios with friends to enhance your conversational abilities.
✨Tip Number 2
Familiarize yourself with hotel management systems like Opera and Micros. If you don’t have direct experience, consider taking an online course or watching tutorials to get a basic understanding of how these systems work.
✨Tip Number 3
Highlight your problem-solving skills by preparing examples of how you've handled challenging situations in previous roles. Think about times when you turned a negative guest experience into a positive one.
✨Tip Number 4
Research the Moxy brand and its values. Understanding their unique approach to hospitality will help you align your answers during interviews and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Hotel Duty Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Hotel Duty Manager position. Understand the key responsibilities and the qualities they are looking for, such as being a confident communicator and a proactive problem solver.
Tailor Your CV: Customize your CV to highlight relevant experience in the service industry, particularly in hotel management or similar roles. Emphasize your skills in customer service, multitasking, and any knowledge of hotel systems like Opera or Micros.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create positive guest experiences and your understanding of the Moxy brand.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your communication is clear and professional, reflecting the high standards expected in the hospitality industry.
How to prepare for a job interview at Moxy Edinburgh Airport
✨Show Your Energy and Enthusiasm
As a Hotel Duty Manager, having high energy is crucial. Make sure to convey your enthusiasm for the role during the interview. Share examples of how you've created positive experiences for guests in the past.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific situations where you proactively solved problems in a fast-paced environment. Highlight your ability to think on your feet and provide solutions that enhance guest satisfaction.
✨Communicate Clearly and Confidently
Since clear communication is key in this role, practice articulating your thoughts clearly. You might be asked situational questions, so ensure you can express your ideas fluently in English, and any additional languages will be a bonus!
✨Familiarize Yourself with Hotel Systems
Knowledge of hotel systems like Opera and Micros is beneficial. If you have experience with these systems, be ready to discuss it. If not, do some research beforehand to show your willingness to learn and adapt.
