At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of our hotel.
- Company: Join the vibrant team at Moxy, part of Marriott's exciting brand.
- Benefits: Enjoy competitive pay, health plans, discounts, and generous holiday allowance.
- Other info: Flexible shifts and opportunities for personal growth await you.
- Why this job: Be part of a dynamic team and make guests feel at home.
- Qualifications: Experience in service industry and a passion for hospitality.
The predicted salary is between 28300 - 28300 € per year.
This position is based on a full time contract. Gross Salary: £13.62 per hour.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member, you'll be on the front line, delivering a first-class service. You'll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and be yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working night shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
*A personality assessment can be part of the recruitment process*
Crew Member in Wrexham employer: Moxy Chester
At Moxy, we pride ourselves on fostering a vibrant and inclusive work culture where every Crew Member is valued for their unique personality and contributions. With comprehensive training and development opportunities, alongside attractive benefits such as discounted room rates and a health cash plan, we ensure our team members thrive both personally and professionally. Join us in delivering exceptional service while enjoying a supportive environment that prioritises your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member in Wrexham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Moxy's vibe online. This way, you can show off how your personality fits right in with their team.
✨Tip Number 2
Practice your customer service skills! Think of some scenarios where you can demonstrate your ability to handle guest requests and provide top-notch service. We want to see that passion shine through!
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires working nights and adapting to the team's needs, come prepared with examples of how you've successfully managed similar situations in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Crew Member in Wrexham
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your unique personality shine through. This role is all about being friendly and energetic, so don’t be afraid to show us what makes you special.
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service and teamwork. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. A well-structured application goes a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Moxy!
How to prepare for a job interview at Moxy Chester
✨Show Your Personality
As a Crew Member, your unique personality is key! Be yourself during the interview and let your passion for customer service shine through. Share personal anecdotes that highlight your friendly and energetic nature.
✨Know the Brand
Familiarise yourself with Moxy's brand standards and values. Research their approach to customer service and be ready to discuss how you can embody these in your role. This shows you're genuinely interested and prepared.
✨Demonstrate Team Spirit
Since teamwork is crucial, think of examples where you've successfully worked as part of a team. Be ready to explain how you contribute to a positive team environment and support your colleagues.
✨Prepare for Customer Scenarios
Anticipate questions about handling guest requests or difficult situations. Prepare specific examples from your past experience in the service industry that demonstrate your problem-solving skills and commitment to excellent service.
