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For Companies At a Glance
- Tasks: Create amazing guest experiences and manage hotel operations with flair.
- Company: Join the vibrant Moxy team, part of the Marriott family, known for fun and stylish hospitality.
- Benefits: Enjoy health plans, discounted stays, food perks, and generous holiday allowances.
- Why this job: Be part of a dynamic culture where your energy and personality shine while making a difference.
- Qualifications: Bring your people skills, multitasking abilities, and a passion for service; experience is a plus!
- Other info: A personality assessment may be part of the recruitment process.
Main Tasks & responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
Were looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi tasker who can balance hard work with great service
- Know being relaxed isn't the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
Crew Member employer: Moxy Chester
Contact Detail:
Moxy Chester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Show your personality! The Moxy brand is all about having fun and being energetic, so during any interactions, whether in person or over the phone, let your enthusiasm shine through. This will help you stand out as someone who embodies the Moxy spirit.
✨Tip Number 2
Familiarise yourself with the Moxy brand and its values. Understanding what makes Moxy unique will allow you to speak confidently about how you can contribute to creating positive guest experiences, which is a key part of the role.
✨Tip Number 3
Brush up on your multitasking skills. As a Crew Member, you'll need to juggle various tasks while maintaining excellent service. Practising this skill in your daily life can help you demonstrate your ability to handle the fast-paced environment at Moxy.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry. Emphasise any roles where you managed guest interactions or worked in food and beverage outlets, as these are key for the Crew Member position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Moxy brand and how your personality aligns with their values. Mention specific experiences that demonstrate your high energy, communication skills, and ability to multitask.
Showcase Relevant Skills: Clearly outline any knowledge of hotel systems like Opera or Micros, as well as your understanding of food safety and licensing laws. This will show that you are prepared for the responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Moxy Chester
✨Show Your Energy
As a Crew Member, having high energy is crucial. Make sure to convey your enthusiasm during the interview. Share examples of how you've maintained a positive attitude in previous roles, especially in busy environments.
✨Demonstrate Your People Skills
Since the role involves interacting with guests, highlight your ability to connect with people. Prepare anecdotes that showcase your communication skills and how you've created positive experiences for customers in the past.
✨Be Ready to Multitask
The job requires balancing multiple tasks at once. During the interview, discuss situations where you successfully managed several responsibilities simultaneously. This will show that you're capable of handling the fast-paced environment at Moxy.
✨Know Your Stuff
Familiarise yourself with hotel systems like Opera and Micros, as well as food safety regulations. Being knowledgeable about these areas will demonstrate your commitment to the role and your readiness to contribute from day one.
