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For Companies At a Glance
- Tasks: Help guests and create positive experiences while managing hotel room inventory.
- Company: Join the vibrant Moxy team, part of the Marriott family, known for its fun atmosphere.
- Benefits: Enjoy discounted stays, food perks, health plans, and generous holiday allowances.
- Why this job: Be part of a dynamic culture that values energy, communication, and great service.
- Qualifications: High energy, good with people, and experience in the service industry preferred.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 20000 - 28000 £ per year.
Main Tasks & responsibilities
- Helping guests and creating positive experiences
- Manage hotel room inventory and checking guests in/out the Moxy way
- Operate Food & Beverage outlets the Moxy way
- Manage all bills and payments correctly
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
- Follow all food safety, licensing and health and safety policies to work safely
- Supporting other Crew Members and follow direction from Crew Leaders
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program
Were looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multi tasker who can balance hard work with great service
- Know being relaxed isn’t the same as being lazy
- Clear communicator fluent in English (and other languages a plus!)
Useful Experience
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
BENEFITS FOR YOU!
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
Crew Member employer: Moxy Chester
Contact Detail:
Moxy Chester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Show your enthusiasm for the Moxy brand during any interactions. Familiarise yourself with their unique approach to hospitality and be ready to discuss how you can embody that spirit in your role.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've created positive experiences for guests in previous roles. This will demonstrate your ability to connect with people, which is crucial for a Crew Member.
✨Tip Number 3
If you have experience with hotel systems like Opera or Micros, be sure to mention it in conversations. If not, consider familiarising yourself with these systems beforehand to show your commitment to learning.
✨Tip Number 4
Prepare to discuss your understanding of food safety and licensing laws, as this knowledge is essential for the role. Being able to articulate this will set you apart from other candidates.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the Moxy way of providing service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create positive guest experiences and your understanding of the hospitality industry.
Highlight Relevant Experience: In your CV, focus on any previous roles in the service industry. Include details about your familiarity with hotel systems like Opera or Micros, and any knowledge of food safety and licensing laws.
Showcase Your Communication Skills: Since clear communication is essential for this role, ensure your application is well-written and free of errors. If you speak additional languages, mention them as this can be a significant advantage.
How to prepare for a job interview at Moxy Chester
✨Show Your Energy
As a Crew Member, high energy is key. Make sure to convey your enthusiasm during the interview. Smile, maintain good eye contact, and express your passion for providing excellent service.
✨Demonstrate Your People Skills
Since the role involves interacting with guests, be prepared to share examples of how you've successfully engaged with customers in the past. Highlight your ability to create positive experiences and handle various situations with ease.
✨Know Your Stuff
Familiarise yourself with hotel systems like Opera and Micros, as well as food safety and licensing laws. Showing that you have relevant knowledge will impress the interviewers and demonstrate your commitment to the role.
✨Be Ready to Multitask
The ability to juggle multiple tasks is crucial in this position. Prepare to discuss times when you've successfully managed several responsibilities at once, showcasing your organisational skills and ability to work under pressure.
