At a Glance
- Tasks: Deliver top-notch customer service and be the friendly face of our hotel.
- Company: Join the vibrant team at Moxy, part of Marriott's exciting brand.
- Benefits: Enjoy competitive pay, health plans, discounts, and generous holiday allowance.
- Other info: Flexible shifts and opportunities for personal growth await you.
- Why this job: Be part of a dynamic team and make guests feel at home.
- Qualifications: Experience in service industry and a passion for hospitality.
The predicted salary is between 28300 - 28300 € per year.
This position is based on a full time contract. Gross Salary: £13.62 per hour.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member, you'll be on the front line, delivering a first-class service. You'll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and be yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working night shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
*A personality assessment can be part of the recruitment process*
Locations
Crew Member in Cheshire, Warrington employer: Moxy Chester
At Moxy, we pride ourselves on fostering a vibrant and inclusive work culture where every Crew Member is encouraged to express their individuality while delivering exceptional service. With comprehensive training and development opportunities, alongside attractive benefits such as discounted hotel stays and a robust health cash plan, we ensure our team members thrive both personally and professionally in a dynamic environment. Join us at Moxy, where your passion for hospitality meets a supportive team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member in Cheshire, Warrington
✨Tip Number 1
Get to know the company culture! Before your interview, check out Moxy's vibe online. This way, you can show off your personality and how you fit right in with their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest. Share these stories during your chat to highlight your passion for top-notch service.
✨Tip Number 3
Be ready to show your flexibility! Since the role requires working nights and adapting to the team's needs, come prepared with examples of how you've successfully managed similar situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Crew Member in Cheshire, Warrington
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your unique personality shine through. This role is all about being friendly and energetic, so don’t be afraid to express yourself.
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service and teamwork. We love seeing how your background aligns with our values and the Crew Member role at Moxy.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website:For the best chance of joining our team, apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Moxy Chester
✨Show Your Personality
As a Crew Member, your unique personality is key! Be yourself during the interview and let your passion for customer service shine through. Share personal anecdotes that highlight your friendly and energetic nature.
✨Know the Brand
Familiarise yourself with Moxy's brand standards and values. Research their approach to customer service and be ready to discuss how you can embody these in your role. This shows you're genuinely interested and prepared.
✨Demonstrate Team Spirit
Since teamwork is crucial, think of examples where you've successfully worked as part of a team. Be ready to explain how you contribute to a positive team environment and support your colleagues.
✨Prepare for Customer Scenarios
Anticipate questions about handling guest requests or difficult situations. Prepare specific examples from your past experience in the service industry that demonstrate your problem-solving skills and commitment to excellent service.
