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- Tasks: Deliver top-notch customer service and be the friendly face of Moxy Bristol.
- Company: Join the vibrant team at Moxy, part of the Marriott family.
- Benefits: Enjoy competitive pay, health plans, and discounts at hotels worldwide.
- Other info: Flexible shifts and opportunities for personal growth await you!
- Why this job: Be part of a fun team and make guests feel at home.
- Qualifications: Experience in the service industry and a passion for hospitality.
The predicted salary is between 27300 - 27300 £ per year.
This position is based on a full time contract. Gross Salary: £13.13 per hour.
We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy. As Crew Member, you'll be on the front line, delivering a first-class service. You'll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of a great team.
What we will offer you:
- Training and development opportunities
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays)
Your Responsibilities:
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering internal & external calls
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working nights shifts
Useful Experience:
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry
Crew Member in Bath employer: Moxy Bristol
Contact Detail:
Moxy Bristol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member in Bath
✨Tip Number 1
Get to know the company culture! Before your interview, check out Moxy Bristol's vibe online. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be on the front line, think of scenarios where you can demonstrate your ability to handle guest requests and provide top-notch service. Role-playing with a friend can really help!
✨Tip Number 3
Be yourself during the interview! Moxy values unique personalities, so don’t be afraid to let your true self shine through. Share your experiences and how they’ve shaped your approach to customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Moxy Bristol.
We think you need these skills to ace Crew Member in Bath
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your unique personality shine through. This role is all about being friendly and energetic, so don’t be afraid to express yourself.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in the service industry. Mention any specific skills or knowledge you have that align with the job description, like familiarity with hotel systems or food safety laws.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Crew Member role at Moxy Bristol.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Moxy Bristol
✨Show Your Personality
As a Crew Member, your unique personality is key! Be yourself during the interview and let your enthusiasm for customer service shine through. Share personal anecdotes that highlight your friendly and energetic nature.
✨Know the Brand
Familiarise yourself with Moxy's brand standards and values. Research their approach to customer service and be ready to discuss how you can embody these in your role. This shows you're genuinely interested and prepared.
✨Demonstrate Team Spirit
Since teamwork is crucial, think of examples where you've successfully worked as part of a team. Be ready to explain how you contribute to a positive team environment and support your colleagues, especially in a busy setting.
✨Prepare for Customer Scenarios
Anticipate questions about handling guest requests or difficult situations. Prepare specific examples from your past experience in the service industry that demonstrate your problem-solving skills and commitment to excellent service.