Night Crew Leader (Assistant)

Night Crew Leader (Assistant) – MOXY Birmingham NEC

This position is based on a full time contract.

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
Gross Salary: £competitive

Adaptable problem solver who takes initiative to ensure guests have a great experience & can manage a team in a fast-paced service role, all while bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.

Main Tasks and responsibilities

• Running the night audit and balancing the days business
• Prepare the hotel for the following day
• Managing the night to night operation of the hotel
• Customer service, guest relations and creating positive guest experiences
• Building a team that delivers excellent service the Moxy way
• Managing Food & Beverage outlets the Moxy way
• Manage hotel room inventory and checking guests in/out the Moxy way
• Follow all food safety, licensing and health & safety policies to work safely
• Promote & support the Moxy brand and the Marriott Bonvoy loyalty program

Were looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Know being relaxed isn\’t the same as being lazy
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Must have Experience within the service industry
• Must have experience of team management
• Must have experience of aproperty management system such as Opera
• Knowledge of POS systems such as Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel & travel industry

BENEFITS FOR YOU!

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)

*a personality assessment can be part of the recruitment process*

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