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For Companies At a Glance
- Tasks: Lead the front office team and create a vibrant guest experience.
- Company: Moxy is a bold and stylish hotel brand focused on fun and social connections.
- Benefits: Enjoy competitive salary, bonuses, hotel discounts, and career growth opportunities.
- Why this job: Join a dynamic team where your energy and charisma can shine.
- Qualifications: Previous hotel front office experience and strong leadership skills required.
- Other info: Be part of Moxy Belfast City, a lively new addition to The MHL Hotel Collection.
The predicted salary is between 30000 - 42000 £ per year.
About Moxy
At Moxy, we do things differently. We’re bold, stylish and playful. Our hotels are all about vibrant experiences, social connections and great hospitality. Our brand-new hotel in the heart of Belfast City is now looking for a Front Office Manager to lead our Front of House crew with confidence, charisma and a whole lot of energy.
Your Mission
As our Front Office Manager, you’ll be the face of the Moxy guest experience. You’ll lead by example, inspire your crew and ensure every guest feels like a VIP from check in to check out.
What You’ll Be Doing
- Lead, train and motivate the front office crew with Moxy spirit
- Ensure smooth day to day operations, from arrivals to departures
- Create a warm, fun and seamless guest experience
- Manage reservations, billing and guest inquiries with style and accuracy
- Collaborate with other departments to keep the energy flowing
- Handle guest feedback like a pro – always positive, always proactive
What we are looking for:
- Previous experience in hotel front office (supervisory or managerial level preferred)
- A can-do attitude and a vibrant personality
- Strong leadership and communication skills
- Tech-savvy and quick on your feet
- Passion for hospitality and people
What’s in it for you?
- Competitive salary & Bonus
- Hotel discounts
- Career growth opportunities
- Plus, many more, as Moxy Belfast City is part of The MHL Hotel Collection
Ready to bring your energy to Moxy Belfast City? Apply now and let’s make some noise together.
Contact Detail:
Moxy Belfast City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager
✨Tip Number 1
Familiarise yourself with Moxy's unique brand identity. Understanding their bold and playful approach to hospitality will help you align your personality and leadership style with their values during any interviews or discussions.
✨Tip Number 2
Showcase your previous experience in hotel front office management by preparing specific examples of how you've led teams and enhanced guest experiences. This will demonstrate your capability to inspire and motivate the crew at Moxy.
✨Tip Number 3
Brush up on your tech skills, especially any hotel management software you’ve used before. Being tech-savvy is a key requirement, so being able to discuss your proficiency confidently can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle guest feedback positively and proactively. Moxy values a vibrant guest experience, so sharing your strategies for turning feedback into opportunities will highlight your fit for the role.
We think you need these skills to ace Front Office Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Moxy's unique style and values. Highlight how your personality and experience align with their bold and playful approach to hospitality.
Tailor Your CV: Make sure your CV reflects relevant experience in hotel front office management. Emphasise your leadership skills, ability to motivate a team, and any tech-savvy attributes that match the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your vibrant personality. Use specific examples from your past experiences to demonstrate how you can lead and inspire a team at Moxy.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your enthusiasm for the role shines through clearly.
How to prepare for a job interview at Moxy Belfast City
✨Show Your Personality
Moxy values a vibrant and playful atmosphere, so let your personality shine during the interview. Be confident, engaging, and don’t be afraid to show your fun side while discussing your experience.
✨Demonstrate Leadership Skills
As a Front Office Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to motivate and train others.
✨Emphasise Guest Experience
Since the role focuses on creating a VIP experience for guests, be ready to discuss how you handle guest feedback and ensure satisfaction. Share specific instances where you turned a negative experience into a positive one.
✨Be Tech-Savvy
With the need for managing reservations and billing, showcase your comfort with technology. Familiarise yourself with common hotel management software and be prepared to discuss how you’ve used tech to improve operations.