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- Tasks: Support young people in Cardiff to overcome trauma and build resilience.
- Company: Join Moxie People, a charity dedicated to transforming youth support services.
- Benefits: Enjoy a supportive team environment and a meaningful career with potential for extension.
- Why this job: Make a real impact in young people's lives while working collaboratively.
- Qualifications: Experience with complex needs and understanding of trauma-informed care is essential.
- Other info: Fixed term contract until March 2027, with a salary around £24,000.
The predicted salary is between 19200 - 28800 £ per year.
Looking for a job that genuinely means something? As a Wellbeing Support Worker, you'll play a central role in helping young people in Cardiff rebuild after trauma, overcome adversity, and move towards a brighter, more stable future. This isn't box-ticking support; it's about being the calm, consistent presence that helps someone turn a corner.
Moxie People are recruiting for a Wellbeing Support Worker to join a pioneering project in Cardiff that aims to make youth homelessness rare, brief and non-recurrent. You'll work as part of a powerful partnership model that's changing the way support is delivered - and changing lives in the process.
- Salary: Circa £24,000 per annum
- Hours: 35 hours per week, Monday-Friday, 9am-5pm (plus on-call rota, 1 in 8 weeks)
- Contract: Fixed term until March 2027 (with potential for extension)
- Location: Based across multiple sites in Cardiff
What you'll be doing as a Wellbeing Support Worker:
- Provide 1:1 support to young people at risk of exploitation, abuse, or crisis
- Help them build resilience and coping tools while awaiting mental health services
- Work with their support workers and partners across Cardiff to ensure joined-up care
- Deliver person-centred support that prioritises dignity, trust, and emotional safety
This role is ideal if you:
- Have experience supporting young people with complex needs
- Understand trauma-informed care and practice it with compassion
- Are calm under pressure, resilient, and great at building trust
- Thrive in a collaborative environment and want to make a real impact
Nice to have:
- Level 3 in Health & Social Care (or equivalent)
- Knowledge of child sexual/criminal exploitation indicators
- Background in floating support, outreach, or partnership-based services
Why join this charity? Because you'll join a charity that will genuinely care for and support you. You'll be joining a team that's purpose-driven, supportive, and grounded in doing things properly. And you'll be part of a project that's leading the way in transforming support services for young people in Cardiff.
To apply, contact Keeran Williams at Moxie People. We welcome CVs or just a chat to start with. Do something that makes a difference with your career. Apply today.
Wellbeing Support Worker employer: Moxie People
Contact Detail:
Moxie People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing Support Worker
✨Tip Number 1
Familiarise yourself with trauma-informed care principles. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role and the wellbeing of young people.
✨Tip Number 2
Network with professionals in the field of youth support and wellbeing. Attend local events or workshops in Cardiff to connect with others who share your passion, as they may provide valuable insights or even referrals.
✨Tip Number 3
Research Moxie People and their projects thoroughly. Understanding their mission and values will allow you to tailor your conversations and show how your personal goals align with theirs during any discussions.
✨Tip Number 4
Prepare for situational questions that may arise during interviews. Think about past experiences where you've supported young people or handled challenging situations, and be ready to discuss them in detail.
We think you need these skills to ace Wellbeing Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, take time to fully understand the responsibilities and requirements of a Wellbeing Support Worker. Familiarise yourself with trauma-informed care and how it applies to supporting young people.
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in supporting young people with complex needs. Emphasise any experience you have in trauma-informed practices and collaborative environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for making a difference in the lives of young people. Share specific examples of how you've supported individuals in crisis and built trust in previous roles.
Showcase Your Skills: In your application, clearly demonstrate your skills in resilience, calmness under pressure, and your ability to work collaboratively. Use concrete examples to illustrate how these skills have helped you in past experiences.
How to prepare for a job interview at Moxie People
✨Understand the Role Deeply
Before your interview, make sure you thoroughly understand what a Wellbeing Support Worker does. Familiarise yourself with trauma-informed care and how it applies to supporting young people. This will help you articulate your understanding and show your genuine interest in the role.
✨Share Personal Experiences
If you have personal experiences or stories that relate to supporting young people or overcoming adversity, don’t hesitate to share them. This can demonstrate your empathy and ability to connect with the young people you’ll be working with.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully supported someone in crisis or built trust with a young person.
✨Show Your Collaborative Spirit
Since this role involves working with various partners and support workers, highlight your teamwork skills. Be ready to discuss how you’ve collaborated in previous roles and how you can contribute to a supportive team environment.
