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- Tasks: Support adults in maintaining their tenancies and improving their wellbeing.
- Company: Respected charity focused on preventing homelessness in Swansea.
- Benefits: 33 days holiday, wellbeing support, and regular supervision.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in housing support and understanding of mental health needs.
- Other info: Ideal for those from care, housing, or community roles.
The predicted salary is between 24242 - 24242 £ per year.
Location: Swansea
Salary: £24,242
Hours: 37 hours per week, Monday to Friday, 9am to 5pm
Contract: Permanent
Looking for a Tenancy Support Worker role where your time, care and judgement really matter? This is a calm, people focused service in Swansea, supporting adults to stay safely housed and feel more in control of their lives. This Tenancy Support Worker role is about steady, relational support. You will not be doing this alone. You will be part of a supportive charity team with regular supervision, shared decision making and wellbeing support built in.
About the organisation: This is a well respected charity working across Swansea to support people at risk of homelessness. They focus on mental health, emotional wellbeing and practical housing support. Values come first here. Staff are supported, trusted and listened to.
A day in the life: You are a Tenancy Support Worker starting your day knowing what good support looks like for the people you work with. You meet someone in their home. You listen first. Together, you agree what feels realistic right now. You update a support plan, using your judgement and risk assessments, with guidance from your manager when needed. You work alongside housing teams, mental health services and local partners, never carrying risk alone. You support someone to understand their tenancy and their options, helping them feel safer and more confident. You reflect with colleagues in supervision, sharing decisions and learning together. You finish the day knowing your work supports stability, trust and long term housing outcomes. Over time, good support here helps people feel safer, more confident and able to work towards their own goals.
What you will need:
- A full UK driving licence
- Experience supporting adults with housing, mental health or emotional wellbeing needs
- Strong tenancy support experience and knowledge of helping people maintain their tenancy
- Confidence working independently, with strong team support
- Understanding of safeguarding adults
- Experience of supporting people with Universal Credit, PIP and other UK benefits
- DBS on the update service is desirable but not essential.
Who this role could suit: This role could suit someone from support work, housing, care, mental health, charity or community based roles.
The Perks: 33 days holiday, wellbeing support for staff, regular supervision and manager support.
Inclusion and safeguarding: This role requires an enhanced DBS. This organisation is committed to inclusion, equality and safe recruitment. Applications are welcomed from all backgrounds.
Tenancy Support Worker in Swansea employer: Moxie People
Contact Detail:
Moxie People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Worker in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the field of tenancy support or related areas. Attend local events or workshops, and don’t be shy about introducing yourself. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 2
Prepare for interviews by practising common questions specific to tenancy support roles. Think about your experiences and how they relate to the job description. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your passion for helping others! In interviews, share stories that highlight your commitment to supporting individuals with housing and mental health needs. This will resonate well with potential employers who value empathy and understanding.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we’re always looking for dedicated individuals who align with our values, so make sure to put your best foot forward!
We think you need these skills to ace Tenancy Support Worker in Swansea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Tenancy Support Worker role. Highlight your experience in supporting adults with housing and mental health needs, as this will show us you understand what we're looking for.
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We want to see that you genuinely care about making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This helps us quickly see how your skills and experiences align with the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Moxie People
✨Know the Organisation
Before your interview, take some time to research the charity and its values. Understand their mission in supporting people at risk of homelessness and how they prioritise mental health and emotional wellbeing. This will help you align your answers with their core values during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in support work, housing, or mental health. Prepare specific examples that highlight your skills in helping individuals maintain their tenancy and navigate benefits like Universal Credit. This will demonstrate your capability and confidence in the role.
✨Emphasise Teamwork
Since this role involves working closely with a supportive team, be sure to express your appreciation for collaboration. Share instances where you've successfully worked with colleagues or external partners to achieve positive outcomes for clients. This shows you value teamwork and shared decision-making.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the support structure, supervision processes, or how the organisation measures success in helping clients. This not only shows your interest but also helps you gauge if the role is the right fit for you.