At a Glance
- Tasks: Lead a high-performing repairs service ensuring safety and compliance.
- Company: Join a respected housing provider committed to kindness and support.
- Benefits: Enjoy a competitive salary, hybrid working, and generous leave.
- Other info: A warm, values-driven organisation focused on trust, ambition, and learning.
- Why this job: Make a real difference in people's lives while leading a dedicated team.
- Qualifications: Senior experience in repairs management and relevant building qualifications required.
The predicted salary is between 52500 - 52500 £ per year.
Do you want to lead a service that keeps people safe in their homes? Are you an experienced repairs or compliance leader who can bring calm, structure and confidence to a busy, high-impact service? Moxie People are partnering with a respected housing provider to recruit a Repairs Manager - a key leadership role responsible for delivering a safe, high-performing and customer-focused repairs service for a large and diverse housing stock. If you care about doing things properly, leading with kindness, and creating a culture where people feel supported, accountable and proud of the work they do, this could be an excellent next step.
About the role
As Repairs Manager, you'll provide day-to-day operational leadership across responsive repairs, voids, landlord safety and contractor performance. Working closely with the senior property leadership team, you'll deliver a service that is safe, compliant, data-led and aligned with organisational priorities and values. You'll bring structure, visibility and assurance - making sure repairs are completed to a high standard, risks are understood, and teams feel confident and supported. You'll use KPIs, dashboards and customer insight to drive continuous improvement and deliver a service residents can trust.
Key areas of responsibility include:
- Leading a safe, high-performing multi-trade responsive repairs service
- Managing service performance using KPIs, dashboards and data insight
- Overseeing the reactive repairs budget and ensuring value for money
- Procuring, appointing and managing external contractors
- Leading and mentoring operational leads across gas, electrical, repairs and surveying
- Managing voids, ensuring timely turnaround and WHQS-aligned standards
- Ensuring full compliance with health & safety, FFHH, WHQS and regulatory requirements
- Overseeing planned and cyclical maintenance within the repairs function
- Managing escalations, complaints and complex repairs
- Participating in the on-call rota and acting as an escalation point
- Leading audits, inspections and assurance activity
- Working collaboratively across the organisation to support corporate objectives
What's on offer
- £52,500 per annum
- 35-hour working week
- Hybrid working
- 25 days annual leave + 4 concessionary days + bank holidays
- SHPS pension scheme (up to 9.25% employer contribution)
- Enhanced sick, maternity and adoption pay
- Simplyhealth cash plan
- Permanent Health Insurance
- Employee Assistance Programme
- Flexible working options
- A warm, values-driven organisation committed to kindness, trust, ambition and learning
About you
You’ll thrive here if you:
- Have senior experience managing high-quality repairs services
- Have a relevant building qualification (HNC, NEBOSH, RICS)
- Understand WHQS, HHSRS, FFHH and landlord compliance requirements
- Have strong commercial awareness and experience managing budgets
- Can lead multi-trade teams, contractors and operational staff with confidence and empathy
- Use data, KPIs and customer insight to drive improvement
- Are calm under pressure and able to bring structure to busy services
- Are digitally confident and comfortable working in an agile environment
- Champion fairness, kindness, trust and ambition
- Are committed to anti-racism, inclusion and psychologically informed practice
How to apply
If this sounds like the kind of role where you can make a real difference, get in touch with Moxie People for a confidential chat. You can apply directly or give Hayley a call.
Repairs Manager in Newport employer: Moxie People
Join a respected housing provider as a Repairs Manager, where you will lead a dedicated team in delivering a safe and high-performing repairs service. With a strong emphasis on kindness, trust, and employee development, this organisation offers a supportive work culture, hybrid working options, and a comprehensive benefits package including generous annual leave and a robust pension scheme. This role not only allows you to make a meaningful impact in the community but also provides ample opportunities for personal and professional growth within a values-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager in Newport
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Moxie People, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs Manager at Moxie People.
We think you need these skills to ace Repairs Manager in Newport
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Moxie People
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
