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- Tasks: Support vulnerable tenants to live independently and thrive in their community.
- Company: Join a compassionate team dedicated to empowering individuals in Swansea.
- Benefits: Part-time hours, competitive pay, and the chance to make a real difference.
- Why this job: Be part of a rewarding role that promotes independence and community integration.
- Qualifications: Experience in housing support or transferable skills; strong communication and empathy required.
- Other info: Temporary contract with potential for extension; access to your own vehicle needed.
Location: Swansea
Salary: £13.50 per hour
Hours: 20 hours per week - part time
Contract Type: Temporary (approx. 3 months with possible extension)
Are you passionate about supporting vulnerable individuals to live independently and thrive within their community? We are seeking a committed and compassionate Housing Support Officer to join our team and play a key role in empowering individuals to sustain their tenancies and lead fulfilling lives. You'll support 5 tenants to transition to the next stage of their lives.
What will you do?
- Deliver high-quality, person-centred support to a caseload of vulnerable tenants, promoting independence and personal growth.
- Carry out detailed assessments for incoming referrals, ensuring appropriate information is gathered and shared.
- Develop, implement, and regularly review individualised support and risk management plans.
- Maintain regular contact with tenants, conducting weekly visits at a minimum, with increased support during settling-in periods.
- Provide advice, guidance, and strategies to help tenants understand and manage their responsibilities.
- Work closely with other professionals and services to ensure a holistic, coordinated approach to support.
- Promote positive behaviours and community integration, encouraging tenants to be good neighbours and active community members.
- Ensure accurate and timely record-keeping of all tenant interactions and activities using internal systems.
- Conduct regular Health & Safety checks and property inspections, reporting maintenance issues to ensure high standards of accommodation.
What do we need?
- Experience in housing support, social care, or a related field (desirable but not essential if you have transferable skills).
- Excellent interpersonal and communication skills with a strong ability to engage individuals from diverse backgrounds.
- A proactive and empathetic approach to problem-solving and tenant engagement.
- Ability to work independently, manage a varied caseload, and maintain accurate records.
- Knowledge of safeguarding practices and risk management procedures is desirable.
- Access to your own vehicle.
- A live DBS check on the update service.
Apply now and be part of a team dedicated to supporting people to live safely, independently, and confidently in their own homes.
To apply: Please get in touch with Keeran @ Moxie People for more information, or apply through this advert.
Housing Support Officer employer: Moxie People
Contact Detail:
Moxie People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer
✨Tip Number 1
Familiarise yourself with the local housing support services in Swansea. Understanding the resources available in the community will help you demonstrate your knowledge during interviews and show your commitment to supporting tenants effectively.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums where you can connect with others in the field. This can provide valuable insights and may even lead to recommendations for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated empathy and problem-solving skills. Think of examples from previous roles or volunteer experiences that highlight your ability to engage with vulnerable individuals.
✨Tip Number 4
Research safeguarding practices and risk management procedures relevant to housing support. Being knowledgeable about these topics will not only boost your confidence but also show potential employers that you're serious about tenant welfare.
We think you need these skills to ace Housing Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing support or social care. Emphasise any transferable skills that demonstrate your ability to engage with vulnerable individuals and manage a caseload.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals in their community. Mention specific examples of how you've helped others in the past, and explain why you're a great fit for the Housing Support Officer role.
Highlight Key Skills: In your application, focus on your interpersonal and communication skills. Provide examples of how you've successfully engaged with diverse groups and resolved issues proactively, as these are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is important for the role.
How to prepare for a job interview at Moxie People
✨Show Your Passion for Support
Make sure to express your genuine passion for helping vulnerable individuals. Share personal experiences or motivations that drive you to support others, as this role is all about empowering tenants to thrive.
✨Demonstrate Communication Skills
Highlight your excellent interpersonal and communication skills during the interview. Be prepared to discuss how you've engaged with diverse individuals in the past and how you can adapt your approach to meet their unique needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and empathy. Think of examples where you've successfully managed challenging situations or supported someone through a difficult time.
✨Familiarise Yourself with Safeguarding Practices
While knowledge of safeguarding practices is desirable, it's important to show your willingness to learn. Brush up on basic principles and be ready to discuss how you would ensure tenant safety and well-being in your role.
