Homelessness Support Worker
Homelessness Support Worker

Homelessness Support Worker

Wrexham Full-Time 26624 £ / year No home office possible
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At a Glance

  • Tasks: Support veterans facing homelessness by assisting with benefits and housing applications.
  • Company: Join a well-known UK charity dedicated to helping vulnerable adults.
  • Benefits: Enjoy a permanent contract, competitive salary, and great annual leave.
  • Why this job: Make a real difference in people's lives while working in a caring team.
  • Qualifications: Experience with vulnerable adults and knowledge of the benefits system is essential.
  • Other info: No weekend or overnight shifts; work Monday to Friday, 9am to 5pm.

How would you like to support veterans who are struggling with housing and homelessness? Do you have experience of working with those who need support with benefits, housing applications and personal finances? We need someone to step in to the role of Support Worker for an incredible charity in Wrexham.

What will you get?

  • A Permanent contract with a well-known, UK wide charity.
  • Salary of £26,623 per annum
  • Full time hours (40 hrs per week)
  • A straightforward working pattern: Monday to Friday 9am to 5pm
  • No weekend or overnight working
  • Great annual leave package
  • A place in a small team of people who care

What will you do?

  • You will support adults who have left the armed forces and are experiencing homelessness
  • Carry out support meetings to plan what needs to be put in place
  • Assist with the completion of benefit forms and housing applications
  • Help individuals make positive life choices that may shape their future
  • Work alongside the Assistant Support Worker and Service Manager
  • Set up medical and other appointments with and for the people you support
  • Be an advocate, guide and mentor
  • Keep accurate records using the online system
  • Safeguard the residents and promote wellbeing

What do you need to do this role?

  • You will need experience in supporting vulnerable adults
  • Knowledge of the benefits system
  • Understand how to complete housing applications
  • Good knowledge of the main causes of homelessness
  • Able to deal with challenging situations and deescalate to maintain a calm environment
  • Experience of other complex issues e.g. substance misuse and mental health
  • If you have knowledge of the armed forces, great...but this is not essential
  • A driver with access to a vehicle - due to location (in a rural area outside Wrexham)
  • A current DBS on the update service would be an advantage (not essential)

If you are an experienced housing, mental health, outreach or homelessness Support Worker and you’d like to discuss this role further please contact Keeran @ Moxie People. We look forward to speaking with you!

Homelessness Support Worker employer: Moxie People

Join a renowned UK charity in Wrexham, where you will be part of a dedicated team committed to making a real difference in the lives of veterans facing homelessness. Enjoy a supportive work culture with a permanent contract, competitive salary, and a generous annual leave package, all while working regular hours that allow for a healthy work-life balance. With opportunities for personal and professional growth, this role offers a meaningful way to contribute to your community and support those who have served our country.
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Contact Detail:

Moxie People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Homelessness Support Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by veterans experiencing homelessness. Understanding their unique circumstances will help you connect better during interviews and demonstrate your commitment to supporting this community.

✨Tip Number 2

Network with professionals in the homelessness support sector, especially those who work with veterans. Attend relevant workshops or seminars to gain insights and make connections that could lead to valuable recommendations.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully supported vulnerable adults. Highlight your problem-solving skills and ability to handle challenging situations, as these are crucial for the role of a Support Worker.

✨Tip Number 4

Research the charity's mission and values thoroughly. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show your genuine interest in the role.

We think you need these skills to ace Homelessness Support Worker

Experience in supporting vulnerable adults
Knowledge of the benefits system
Ability to complete housing applications
Understanding of the main causes of homelessness
Conflict resolution skills
Experience with complex issues such as substance misuse and mental health
Advocacy and mentoring skills
Record-keeping and documentation skills
Empathy and compassion
Strong communication skills
Teamwork and collaboration
Organisational skills
Ability to work independently
Driving licence and access to a vehicle

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in supporting vulnerable adults, particularly in areas like benefits, housing applications, and personal finances. Use specific examples to demonstrate your skills.

Craft a Compelling Cover Letter: Write a cover letter that explains your motivation for applying to this role. Mention your understanding of homelessness issues and how your background aligns with the charity's mission to support veterans.

Highlight Relevant Experience: In your application, emphasise any previous roles where you dealt with challenging situations or supported individuals with complex issues such as mental health or substance misuse. This will show your capability to handle the responsibilities of the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.

How to prepare for a job interview at Moxie People

✨Show Your Passion for Supporting Veterans

Make sure to express your genuine interest in helping veterans who are facing homelessness. Share any personal experiences or motivations that drive you to support this community, as it will resonate well with the interviewers.

✨Demonstrate Your Knowledge of the Benefits System

Be prepared to discuss your understanding of the benefits system and how it impacts those you will be supporting. Highlight any relevant experience you have in assisting individuals with benefit applications and navigating financial challenges.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle challenging situations. Think of examples from your past experiences where you successfully de-escalated a tense situation or provided support to someone in crisis.

✨Highlight Your Teamwork Skills

Since you'll be working closely with an Assistant Support Worker and Service Manager, emphasise your ability to collaborate effectively within a team. Share examples of how you've contributed to a positive team environment in previous roles.

Homelessness Support Worker
Moxie People
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