At a Glance
- Tasks: Manage tenancies, support residents, and ensure properties are safe and compliant.
- Company: Join a supportive team dedicated to making a difference in housing.
- Benefits: 28 days leave, healthcare plan, pension scheme, and career growth opportunities.
- Other info: Dynamic role with a focus on teamwork and positive outcomes for residents.
- Why this job: Make a real impact in people's lives while developing your career in housing.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 25837 - 25837 £ per year.
Position: Bristol – Housing & Compliance Officer (Permanent)
Salary: £25,837.50 per annum.
Hours: 37.5 hours per week, Monday to Friday. Shift options: 9am–5pm or 10am–6pm.
Driving licence requirement: Full UK driving licence and access to a vehicle.
What You’ll Be Doing
- Play a key role in managing tenancies, supporting residents and ensuring properties remain safe, compliant and well maintained.
- Managing rent and service charge accounts, including arrears recovery and payment plans.
- Supporting tenancy sustainment and helping residents maintain successful tenancies.
- Investigating and resolving tenancy issues, anti‑social behaviour and safeguarding concerns.
- Carrying out housing management duties including sign‑ups, tenancy reviews and void management.
- Supporting residents to access alternative housing options where appropriate.
- Conducting regular health and safety inspections across schemes.
- Working closely with care and maintenance teams to deliver positive outcomes for residents.
- Managing property standards, cleaning and environmental improvements.
- Ensuring compliance processes are followed and accurate records maintained.
- Building positive relationships with residents, external agencies and support services.
Qualifications
- Experience working within housing, supported housing or tenancy management.
- Understanding of tenancy agreements, licences and housing legislation.
- Knowledge of welfare benefits and housing benefit processes.
- Experience managing tenancy‑related issues including arrears, ASB or tenancy breaches.
- Strong communication and relationship‑building skills.
- Good IT and administrative skills.
- A proactive and organised approach.
- Resilience, empathy and the ability to work in a challenging but rewarding environment.
- A full UK driving licence and access to a vehicle.
Benefits
- 28 days annual leave (including bank holidays).
- 2 wellbeing days each year.
- Medicash healthcare plan.
- Company pension scheme.
- Cycle to work scheme.
- EV salary sacrifice scheme.
- Employee referral programme.
- Supportive and collaborative team culture.
- Opportunities to develop and grow your career.
Housing Support Officer in Bristol employer: Moxie People
As a Housing Support Officer in Bristol, you will join a supportive and collaborative team dedicated to making a positive impact on residents' lives. With a strong focus on employee growth, the company offers 28 days of annual leave, wellbeing days, and various health benefits, ensuring a rewarding work-life balance. The vibrant culture encourages professional development while providing the opportunity to engage with the community and contribute to meaningful housing solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Officer in Bristol
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Moxie People, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Moxie People and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Support Officer in Bristol
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Moxie People and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Moxie People
✨Get to Know Public Sector Values
Before your interview with Moxie People, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Moxie People.
