At a Glance
- Tasks: Lead the team to deliver exceptional guest experiences and uphold brand standards.
- Company: Join Mowgli, a celebrated restaurant chain known for its vibrant culture and purpose.
- Benefits: Enjoy 30 days paid holiday, flexible hours, and 50% off meals with friends.
- Other info: Experience life-changing trips and join our annual Summer Party!
- Why this job: Be part of a mission-driven team making a real impact in the community.
- Qualifications: Strong leadership skills and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 € per year.
Westfield Stratford, London. Mowgli, recently recognised as a Sunday Times ‘Best places to Work’ for a third consecutive year and awarded one of the 'Best Companies' to work for in the UK four years in a row, is looking for a Front of House Shift Manager brimming with intelligence, grace and graft to join the team. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes.
Why Join Mowgli?
- 30 days paid holiday with enhanced family leave
- Access 40% of your wage earned before payday
- Have your birthday and your child’s first day of school off on Mowgli
- Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in!
- The chance to go on life changing trips all over the world
- An invitation to our annual Summer Party, Mowgli Fest! We close all sites so no one misses out!
- Guaranteed Christmas Day, Boxing Day and New Year’s Day off
- 50% off food when you visit with family and friends and enjoy free meals on shift
- Work somewhere with purpose – We have raised over £2 million for local and international charities and have committed to working towards a more sustainable future.
The Role:
We are on the hunt for someone to ensure an exceptional guest experience through excellent service execution and strong team coordination. As a Front of House Shift Manager, you lead by example, uphold brand standards, and contribute to overall operational excellence.
Front of House Shift Manager employer: Mowgli - Westfield Stratford
Mowgli, located in the vibrant Westfield Stratford, London, is an exceptional employer that has been recognised as one of the 'Best Companies' to work for in the UK for four consecutive years. With a strong focus on employee well-being, Mowgli offers generous benefits such as 30 days of paid holiday, flexible working arrangements, and opportunities for personal growth through life-changing trips. Join a purpose-driven team that not only values your contributions but also actively supports local and international charities, making every day at Mowgli meaningful and rewarding.
Contact Detail:
Mowgli - Westfield Stratford Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Shift Manager
✨Tip Number 1
Get to know the company culture! Mowgli is all about creating an exceptional guest experience, so do a bit of research on their values and mission. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Front of House Shift Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and refine your communication style before the big day.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects the brand's vibe while still being professional. You want to show that you can uphold Mowgli's standards right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Mowgli family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Front of House Shift Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love the idea of being a Front of House Shift Manager at Mowgli and how you can contribute to our mission of enriching lives with Indian Street Food.
Tailor Your CV:Make sure your CV is tailored specifically for this role. Highlight your experience in hospitality and any leadership roles you've had. We’re looking for someone who can lead by example, so showcase those skills!
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Mowgli. Share your story, your values, and how they align with ours. We love hearing about your journey and what drives you!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Mowgli - Westfield Stratford
✨Know Mowgli Inside Out
Before your interview, dive deep into Mowgli's mission and values. Understand their commitment to Indian Street Food and their community initiatives. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Front of House Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can inspire others to deliver exceptional service.
✨Emphasise Guest Experience
Mowgli is all about creating memorable guest experiences. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure every guest leaves happy and satisfied.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about Mowgli’s future plans, team culture, or sustainability efforts. This shows you're not just interested in the role, but also in being part of their journey.
