Front of House Shift Manager in London

Front of House Shift Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No working from home possible
mowgli street food

At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and uphold brand standards.
  • Company: Mowgli, a celebrated Indian street food restaurant with a vibrant culture.
  • Benefits: 30 days paid holiday, flexible hours, and 50% off meals for friends and family.
  • Other info: Opportunities for global travel and participation in exciting company events.
  • Why this job: Join a purpose-driven team making a real impact while enjoying life-changing experiences.
  • Qualifications: Strong leadership skills and a passion for excellent customer service.

The predicted salary is between 36000 - 60000 £ per year.

Charlotte Street, London Mowgli, recently recognised as a Sunday Times ‘Best places to Work’ for a third consecutive year and awarded one of the 'Best Companies' to work for in the UK four years in a row, is looking for a Front of House Shift Manager brimming with intelligence, grace and graft to join the team. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes.

Why Join Mowgli?

  • 30 days paid holiday with enhanced family leave
  • Access 40% of your wage earned before payday
  • Have your birthday and your child’s first day of school off on Mowgli
  • Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in!
  • The chance to go on life changing trips all over the world
  • An invitation to our annual Summer Party, Mowgli Fest! We close all sites so no one misses out!
  • Guaranteed Christmas Day, Boxing Day and New Year’s Day off
  • 50% off food when you visit with family and friends and enjoy free meals on shift
  • Work somewhere with purpose – We have raised over £2 million for local and international charities and have committed to working towards a more sustainable future.

The Role:

We are on the hunt for someone to ensure an exceptional guest experience through excellent service execution and strong team coordination. As a Front of House Shift Manager, you lead by example, uphold brand standards, and contribute to overall operational excellence.

Front of House Shift Manager in London employer: mowgli street food

Mowgli, located in the vibrant Charlotte Street, London, is not just a restaurant but a community that values its employees as much as its guests. With a culture that prioritises work-life balance, offering 30 days of paid holiday, flexible working hours, and unique perks like birthday leave and puppy-friendly policies, Mowgli fosters an environment where team members can thrive both personally and professionally. Join us to be part of a purpose-driven team that has raised over £2 million for charity while enjoying opportunities for growth and unforgettable experiences.

mowgli street food

Contact Details:

mowgli street food Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Shift Manager in London

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Front of House Shift Manager role at Mowgli.

Tip Number 2

Show up in style! If you get the chance for an informal chat or interview, dress smartly and bring your A-game. Mowgli values grace and intelligence, so let your personality shine through while showcasing your passion for exceptional guest experiences.

Tip Number 3

Do your homework! Familiarise yourself with Mowgli’s mission and values. When you know what they stand for, you can tailor your conversation to show how you align with their goals, especially around service excellence and operational brilliance.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Mowgli family. Don’t forget to follow up after applying; a little persistence can make a big difference!

We think you need these skills to ace Front of House Shift Manager in London

Guest Experience Management
Service Execution
Team Coordination
Leadership Skills
Operational Excellence
Brand Standards Upholding
Communication Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for providing exceptional service and creating memorable guest experiences.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Front of House Shift Manager role. Use keywords from the job description and showcase relevant skills and experiences that align with Mowgli's values and mission.

Be Authentic and Personal:We want to get to know the real you! Don’t be afraid to inject some personality into your application. Share a story or two that reflects your character and how you embody the qualities we’re looking for in a team member.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining the Mowgli family!

How to prepare for a job interview at mowgli street food

Know the Brand Inside Out

Before your interview, dive deep into Mowgli's mission and values. Understand their commitment to Indian Street Food and their community initiatives. This will not only impress the interviewers but also show that you genuinely care about being part of their purpose-driven team.

Showcase Your Leadership Skills

As a Front of House Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can maintain high service standards while keeping the team motivated and engaged.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities in real-time situations. Think of scenarios related to guest experiences or team dynamics. Practising your responses will help you articulate your thought process clearly during the interview.

Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about Mowgli's future plans, team culture, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.