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- Tasks: Assist with restaurant bookings and provide top-notch customer service.
- Company: Join Mowgli, a celebrated Indian street food restaurant chain.
- Benefits: 30 days holiday, early wage access, free meals, and 50% off for friends.
- Other info: Flexible hours with potential for permanent role after 3 months.
- Why this job: Be part of a purpose-driven team making a real impact in the community.
- Qualifications: Experience in events and reservations, plus strong organisational skills.
The predicted salary is between 20000 - 25000 £ per year.
Queen Avenue, Liverpool Mowgli, recently recognised as a Sunday Times ‘Best places to Work’ for a second consecutive year and awarded one of the 'Best Companies' to work for in the UK three years in a row. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching the lives of the cities she goes to.
To help us on our mission, we are looking for a Bookings Assistant to join our fast-growing central bookings team based in Knutsford. We are looking for someone who can:
- Assist with all restaurant booking enquiries both over the phone and through our booking system.
- Be the first point of contact for our customers providing them with great customer service throughout.
- Ideally have previous experience with events and reservations as well as booking systems.
- Confidently manage their time well and have strong organisational skills.
This is a temporary role with the possible opportunity for a permanent role after 3 months and given the nature of the role, we are looking for someone who also has a flexible schedule and who is available to work weekends.
Mowgli keeps all their teams feeling purposeful, nourished and fulfilled through providing amazing benefits such as:
- 30 days holiday plus your birthday and enhanced family leave.
- Access 40% of your wage earned before payday.
- The chance to go on life changing trips all over the world.
- An invitation to our annual Summer Party, Mowgli Fest – we close all sites so no one misses out!
- Guaranteed Christmas Day, Boxing Day and New Year’s Day off.
- 50% off food when you visit with family and friends and free meals on shift!
Along with these amazing perks, you can work somewhere with purpose – We have raised over £1,700,000 for local and international charities and a huge commitment to working towards a more sustainable future with exciting relationships in place already!
Central Bookings Assistant in Knutsford employer: mowgli street food
Contact Detail:
mowgli street food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Bookings Assistant in Knutsford
✨Tip Number 1
Get to know Mowgli and its mission! Research the company culture and values, so you can show how you align with their vision during your conversations. This will help you stand out as a candidate who truly cares about being part of the team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling bookings over the phone, make sure you're comfortable chatting with customers. Role-play with a friend or family member to boost your confidence and refine your customer service approach.
✨Tip Number 3
Be flexible and ready to adapt! Mowgli is looking for someone with a flexible schedule, so highlight your availability during interviews. Show that you're willing to jump in when needed, especially on weekends!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Mowgli family. Don’t miss out on this opportunity!
We think you need these skills to ace Central Bookings Assistant in Knutsford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share any experiences where you've gone above and beyond to help customers, as this is key for the Bookings Assistant role.
Highlight Relevant Experience: If you've got experience with events, reservations, or booking systems, make sure to mention it! We want to see how your background aligns with what we're looking for, so don’t hold back on those details.
Be Organised and Clear: Your written application should reflect your strong organisational skills. Keep it clear and concise, and make sure to proofread for any typos or errors. A well-structured application shows us you can manage your time effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at mowgli street food
✨Know the Company Inside Out
Before your interview, take some time to research Mowgli and its mission. Understand their values, especially their commitment to Indian Street Food and community engagement. This will not only impress your interviewers but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Central Bookings Assistant, you'll be the first point of contact for customers. Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Organisational Skills
Time management and organisation are key for this role. Be ready to discuss how you prioritise tasks and manage your schedule effectively. You might even want to share a specific instance where your organisational skills made a difference in your previous job.
✨Be Flexible and Open-Minded
Since this is a temporary role with potential for permanence, show your willingness to adapt. Talk about your availability, especially for weekends, and express enthusiasm for taking on new challenges. This flexibility can set you apart from other candidates.