At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences and ensure smooth operations.
- Company: Join Mowgli, a celebrated restaurant chain known for its vibrant culture and purpose.
- Benefits: 30 days paid holiday, flexible hours, and 50% off food with friends and family.
- Other info: Enjoy life-changing trips, annual parties, and guaranteed time off during holidays.
- Why this job: Be part of a mission-driven team making a real impact in the community.
- Qualifications: Strong leadership skills and a passion for excellent customer service.
The predicted salary is between 30000 - 42000 £ per year.
Nelson Street, Newcastle Mowgli, recently recognised as a Sunday Times 'Best places to Work' for a third consecutive year and awarded one of the 'Best Companies' to work for in the UK four years in a row, is looking for a Front of House Shift Manager brimming with intelligence, grace and graft to join the team. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes.
Why Join Mowgli?
- 30 days paid holiday with enhanced family leave
- Access 40% of your wage earned before payday
- Have your birthday and your child's first day of school off on Mowgli
- Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in
- The chance to go on life changing trips all over the world
- An invitation to our annual Summer Party, Mowgli Fest
- We close all sites so no one misses out
- Guaranteed Christmas Day, Boxing Day and New Year's Day off
- 50% off food when you visit with family and friends and enjoy free meals on shift
- Work somewhere with purpose – We have raised over £2 million for local and international charities and have committed to working towards a more sustainable future.
The Role:
We are on the hunt for someone to ensure an exceptional guest experience through excellent service execution and strong team coordination. As a Front of House Shift Manager, you lead by example, uphold brand standards, and contribute to overall operational excellence.
Front of House Shift Manager employer: mowgli street food
Mowgli is an exceptional employer that champions a vibrant work culture, offering its Deputy Managers the chance to lead a passionate team in delivering outstanding Indian street food experiences. With generous benefits like 30 days of paid holiday, flexible working arrangements, and clear career progression opportunities, Mowgli not only invests in your professional growth but also ensures a fulfilling work-life balance. Join us for life-changing international trips and a supportive environment where your energy and ambition can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Shift Manager
✨Tip Number 1
Get to know the company culture! Mowgli is all about creating an exceptional guest experience, so do a bit of research on their values and mission. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Front of House Shift Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and refine your communication style before the big day.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects the brand's vibe while still being professional. You want to show that you can uphold Mowgli's standards right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Mowgli family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Front of House Shift Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about joining Mowgli and how you can contribute to our mission of enriching lives with Indian Street Food.
Tailor Your CV:Make sure your CV is tailored to the Front of House Shift Manager position. Highlight relevant experience and skills that align with our values and the job description. We love seeing how your background fits with what we do!
Be Authentic:Don’t be afraid to show your personality in your written application. We appreciate authenticity and want to get a sense of who you are beyond just your qualifications. Let us know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at mowgli street food
✨Know the Brand Inside Out
Before your interview, dive deep into Mowgli's mission and values. Understand their commitment to Indian Street Food and their community initiatives. This will not only impress the interviewers but also show that you’re genuinely interested in being part of their purpose-driven team.
✨Showcase Your Leadership Skills
As a Front of House Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can maintain high service standards while keeping the team motivated and engaged.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-time situations. Think about how you would handle a busy shift, manage customer complaints, or ensure team coordination during peak hours. Practising these scenarios will help you respond confidently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about Mowgli’s future plans, team culture, or how they measure success in the role. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
