At a Glance
- Tasks: Assist with restaurant bookings and provide excellent customer service.
- Company: Join Mowgli, a celebrated Indian street food chain recognised as a top workplace in the UK.
- Benefits: Enjoy 30 days holiday, early wage access, and 50% off meals with friends and family.
- Other info: This temporary role could lead to a permanent position; flexible weekend availability is required.
- Why this job: Be part of a purpose-driven team making a social impact while enjoying a vibrant work culture.
- Qualifications: Previous experience in events or reservations is preferred; strong organisational skills are essential.
The predicted salary is between 24000 - 36000 € per year.
Queen Avenue, Liverpool
Mowgli, recently recognised as a Sunday Times ‘Best places to Work’ for a second consecutive year and awarded one of the \'Best Companies\' to work for in the UK three years in a row.
Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching the lives of the cities she goes to.
To help us on our mission, we are looking for a Bookings Assistant to join our fast-growing central bookings team based in Knutsford.
We are looking for someone who can:
- Assist with all restaurant booking enquiries both over the phone and through our booking system,
- Be the first point of contact for our customers providing them with great customer service throughout,
- Ideally have previous experience with events and reservations as well as booking systems,
- Manage their time confidently and demonstrate strong organisational skills.
This is a temporary role with the possibility of becoming permanent after 3 months. Given the nature of the role, we are seeking someone with a flexible schedule who is available to work weekends.
Mowgli offers all team members purposeful work and excellent benefits such as:
- 30 days holiday plus your birthday and enhanced family leave,
- Access 40% of your wage earned before payday,
- The chance to go on life-changing trips around the world,
- An invitation to our annual Summer Party, Mowgli Fest – we close all sites so no one misses out!
- Guaranteed time off on Christmas Day, Boxing Day, and New Year’s Day,
- 50% off food when visiting with family and friends and free meals on shift!
Alongside these perks, you can work somewhere with purpose – we have raised over £1,700,000 for charities and are committed to sustainability through exciting initiatives.
Central Bookings Assistant employer: mowgli street food
Mowgli, located in the vibrant city of Liverpool, is not just a restaurant chain but a community-focused employer that prioritises employee well-being and growth. With generous benefits including 30 days of holiday, early wage access, and unique opportunities for life-changing experiences, Mowgli fosters a supportive work culture where team members can thrive. Join us in our mission to celebrate Indian Street Food while making a positive impact through our charitable initiatives and sustainability efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Central Bookings Assistant
✨Tip Number 1
Familiarise yourself with Mowgli's mission and values. Understanding their commitment to Indian street food and community engagement will help you connect with the team during your interview.
✨Tip Number 2
Brush up on your customer service skills, especially in handling booking enquiries. Be prepared to share examples of how you've provided excellent service in previous roles.
✨Tip Number 3
Showcase your organisational skills by discussing any relevant experience managing schedules or events. Highlighting your ability to multitask will be key for this role.
✨Tip Number 4
Be flexible with your availability, especially for weekends. Emphasising your willingness to adapt to the needs of the team can set you apart from other candidates.
We think you need these skills to ace Central Bookings Assistant
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Central Bookings Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, event management, and any familiarity with booking systems. Use bullet points for clarity and impact.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for Mowgli and the role. Mention specific examples of your previous experience that demonstrate your organisational skills and ability to provide excellent customer service.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at mowgli street food
✨Showcase Your Customer Service Skills
As a Central Bookings Assistant, you'll be the first point of contact for customers. Prepare examples of how you've provided excellent customer service in previous roles, especially in handling enquiries and resolving issues.
✨Familiarise Yourself with Booking Systems
Since the role involves using booking systems, it’s beneficial to research common systems used in the hospitality industry. If you have experience with any specific systems, be ready to discuss how you used them effectively.
✨Demonstrate Organisational Skills
Time management and organisation are key for this role. Think of instances where you successfully managed multiple tasks or events simultaneously, and be prepared to share these experiences during your interview.
✨Express Flexibility and Enthusiasm
Given the need for a flexible schedule, convey your willingness to work weekends and adapt to changing demands. Show enthusiasm for the role and the company’s mission to enrich lives through Indian Street Food.
