At a Glance
- Tasks: Lead the team to deliver exceptional guest experiences and uphold brand standards.
- Company: Join Mowgli, a celebrated restaurant chain known for its vibrant culture and purpose.
- Benefits: Enjoy 30 days paid holiday, flexible hours, and 50% off meals with friends.
- Other info: Opportunities for life-changing trips and an annual Summer Party!
- Why this job: Be part of a mission-driven team making a real impact in the community.
- Qualifications: Strong leadership skills and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
Mowgli, recently recognised as a Sunday Times ‘Best Places to Work’ for a third consecutive year and awarded one of the 'Best Companies' to work for in the UK four years in a row, is looking for a Front of House Shift Manager brimming with intelligence, grace and graft to join the team. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes.
Why Join Mowgli?
- 30 days paid holiday with enhanced family leave
- Access 40% of your wage earned before payday
- Have your birthday and your child’s first day of school off on Mowgli
- Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in!
- The chance to go on life changing trips all over the world
- An invitation to our annual Summer Party, Mowgli Fest! We close all sites so no one misses out!
- Guaranteed Christmas Day, Boxing Day and New Year’s Day off
- 50% off food when you visit with family and friends and enjoy free meals on shift
- Work somewhere with purpose – We have raised over £2 million for local and international charities and have committed to working towards a more sustainable future.
The Role:
We are on the hunt for someone to ensure an exceptional guest experience through excellent service execution and strong team coordination. As a Front of House Shift Manager, you lead by example, uphold brand standards, and contribute to overall operational excellence.
Front of House Shift Manager — Guest Experience Leader in Cardiff employer: mowgli street food
Mowgli, located in the vibrant Church Street, Cardiff, is not just a restaurant but a community-focused employer that prioritises employee well-being and growth. With 30 days of paid holiday, flexible working arrangements, and opportunities for life-changing experiences, Mowgli fosters a supportive work culture where every team member can thrive. Recognised as one of the 'Best Companies' to work for in the UK, Mowgli is dedicated to enriching lives while making a positive impact through charitable initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Shift Manager — Guest Experience Leader in Cardiff
✨Tip Number 1
Get to know the company culture! Mowgli is all about creating an exceptional guest experience, so do a bit of research on their values and mission. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Front of House Shift Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and refine your communication style before the big day.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about working at Mowgli. They might share valuable insights that can help you stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mowgli family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Front of House Shift Manager — Guest Experience Leader in Cardiff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about guest experiences and why Mowgli is the place for you!
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Front of House Shift Manager role. Highlight any previous experience in hospitality and leadership – we love seeing relevant examples!
Craft a Personal Cover Letter:Your cover letter is your chance to tell us your story. Share why you’re excited about joining Mowgli and how you can contribute to our mission of delivering exceptional guest experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at mowgli street food
✨Know the Brand Inside Out
Before your interview, dive deep into Mowgli's mission and values. Understand their commitment to Indian Street Food and their community initiatives. This will not only impress the interviewers but also show that you genuinely care about the brand.
✨Showcase Your Leadership Skills
As a Front of House Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can maintain high service standards while keeping the team motivated.
✨Emphasise Guest Experience
Mowgli is all about exceptional guest experiences. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would ensure every guest leaves with a smile, aligning with Mowgli's ethos.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about Mowgli’s future plans, team culture, or sustainability efforts. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
