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- Tasks: Assist with restaurant bookings and provide top-notch customer service.
- Company: Join Mowgli, a celebrated workplace known for its vibrant culture.
- Benefits: 30 days holiday, early wage access, and free meals on shift.
- Other info: Flexible hours, exciting trips, and a fun annual Summer Party!
- Why this job: Be part of a mission-driven team making a difference in communities.
- Qualifications: Experience in events and reservations, plus strong organisational skills.
The predicted salary is between 24000 - 30000 £ per year.
Queen Avenue, Liverpool Mowgli, recently recognised as a Sunday Times ‘Best places to Work’ for a second consecutive year and awarded one of the 'Best Companies' to work for in the UK three years in a row. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching the lives of the cities she goes to. To help us on our mission, we are looking for a Bookings Assistant to join our fast-growing central bookings team based in Knutsford.
Responsibilities
- Assist with all restaurant booking enquiries both over the phone and through our booking system.
- Be the first point of contact for our customers providing them with great customer service throughout.
- Ideally have previous experience with events and reservations as well as booking systems.
- Confidently manage your time well and have strong organisational skills.
- We are looking for someone who also has a flexible schedule and who is available to work weekends.
Benefits
- 30 days holiday plus your birthday and enhanced family leave.
- Access 40% of your wage earned before payday.
- The chance to go on life changing trips all over the world.
- An invitation to our annual Summer Party, Mowgli Fest – we close all sites so no one misses out.
- Guaranteed Christmas Day, Boxing Day and New Year’s Day off.
- 50% off food when you visit with family and friends.
- Free meals on shift.
Along with these amazing perks, you can work somewhere with purpose – We have raised over £1,700,000 for local and international charities and a huge commitment to working towards a more sustainable future with exciting relationships in place already.
Central Bookings Assistant in Knutsford employer: Mowgli - Knutsford Office
Contact Detail:
Mowgli - Knutsford Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Bookings Assistant in Knutsford
✨Tip Number 1
Get to know the company! Research Mowgli's values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their vibe.
✨Tip Number 2
Practice your phone skills! Since you'll be handling bookings over the phone, it’s crucial to sound confident and friendly. Try role-playing with a mate to get comfortable with common booking scenarios.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed time effectively in past roles. Whether it's juggling multiple bookings or planning events, let them see you're a pro at keeping things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Mowgli family from the get-go!
We think you need these skills to ace Central Bookings Assistant in Knutsford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share any experiences you've had that highlight your ability to connect with customers and make their day better!
Highlight Relevant Experience: If you've got experience with bookings or events, make sure to mention it! We want to see how your background aligns with the role of a Bookings Assistant, so don’t hold back on those details.
Be Organised and Clear: We appreciate a well-structured application. Keep your writing clear and organised, just like how we manage our bookings. This will show us that you have the strong organisational skills we’re looking for!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Mowgli.
How to prepare for a job interview at Mowgli - Knutsford Office
✨Know the Company Inside Out
Before your interview, take some time to research Mowgli and its mission. Understand their values, especially their commitment to Indian Street Food and community support. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
As a Central Bookings Assistant, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Organisational Skills
Time management and organisation are key for this role. Be ready to discuss how you prioritise tasks and manage your time effectively. You could even share a specific instance where your organisational skills made a difference in your previous job.
✨Be Flexible and Ready to Adapt
Mowgli values flexibility, especially since the role may require weekend work. During the interview, express your willingness to adapt to changing schedules and demands. Share any relevant experiences where you successfully adjusted to unexpected changes in your work environment.