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- Tasks: Assist with restaurant bookings and provide top-notch customer service.
- Company: Join Mowgli, a vibrant restaurant group with a focus on community.
- Benefits: Enjoy 30 days holiday, employee discounts, and exciting travel opportunities.
- Other info: Flexible scheduling with opportunities for personal growth.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong organisational skills and experience with booking systems preferred.
The predicted salary is between 22000 - 28000 £ per year.
Mowgli - Knutsford Office is looking for a Bookings Assistant to join their central bookings team. The ideal candidate will assist with restaurant booking inquiries both over the phone and online, providing excellent customer service.
Strong organisational skills and previous experience with booking systems are preferred. This role offers benefits like 30 days holiday, employee discounts, and opportunities for life-changing trips. Flexible scheduling and weekend availability are necessary to meet business needs.
Bookings & Reservations Specialist in Knutsford employer: Mowgli - Knutsford Office
Contact Detail:
Mowgli - Knutsford Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings & Reservations Specialist in Knutsford
✨Tip Number 1
Make sure to brush up on your customer service skills! Since you'll be dealing with booking inquiries, practice how to handle different types of customers. Role-play with a friend or family member to get comfortable with various scenarios.
✨Tip Number 2
Familiarise yourself with common booking systems. If you have experience, great! If not, consider watching some tutorials online. The more you know about the tools used in the industry, the better prepared you'll be for the role.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to people in the hospitality industry through LinkedIn or local events. You never know who might have a lead on a job or can give you insider tips about Mowgli.
✨Tip Number 4
Apply directly through our website! It shows you're genuinely interested in the position and makes it easier for us to find your application. Plus, keep an eye on our careers page for any updates or new openings!
We think you need these skills to ace Bookings & Reservations Specialist in Knutsford
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you’ve gone above and beyond to help customers, especially in a bookings or reservations context.
Be Organised in Your Approach: Since strong organisational skills are key for this role, we recommend structuring your application clearly. Use bullet points or headings to make it easy for us to see your relevant experience and skills at a glance.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Bookings & Reservations Specialist role. Mention specific experiences that relate to restaurant booking systems and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Mowgli - Knutsford Office
✨Know the Booking Systems
Familiarise yourself with common booking systems and software used in the hospitality industry. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to help a customer, as this is crucial for a Bookings Assistant.
✨Demonstrate Organisational Skills
Be ready to talk about how you manage multiple tasks and prioritise effectively. You might want to share a time when you successfully handled a busy period or dealt with conflicting bookings.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.