At a Glance
- Tasks: Assist with restaurant bookings and provide excellent customer service.
- Company: Join Mowgli, a top-rated workplace known for its vibrant culture.
- Benefits: 30 days holiday, early wage access, and free meals on shift.
- Other info: Flexible hours, exciting trips, and a commitment to sustainability.
- Why this job: Be part of a mission to promote Indian Street Food and make a difference.
- Qualifications: Experience in events and reservations, plus strong organisational skills.
The predicted salary is between 22000 - 26000 € per year.
Queen Avenue, Liverpool Mowgli, recently recognised as a Sunday Times ‘Best places to Work’ for a second consecutive year and awarded one of the 'Best Companies' to work for in the UK three years in a row. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching the lives of the cities she goes to. To help us on our mission, we are looking for a Bookings Assistant to join our fast-growing central bookings team based in Knutsford.
Responsibilities
- Assist with all restaurant booking enquiries both over the phone and through our booking system.
- Be the first point of contact for our customers providing them with great customer service throughout.
- Ideally have previous experience with events and reservations as well as booking systems.
- Confidently manage your time well and have strong organisational skills.
- We are looking for someone who also has a flexible schedule and who is available to work weekends.
Benefits
- 30 days holiday plus your birthday and enhanced family leave.
- Access 40% of your wage earned before payday.
- The chance to go on life changing trips all over the world.
- An invitation to our annual Summer Party, Mowgli Fest – we close all sites so no one misses out.
- Guaranteed Christmas Day, Boxing Day and New Year’s Day off.
- 50% off food when you visit with family and friends.
- Free meals on shift.
Along with these amazing perks, you can work somewhere with purpose – We have raised over £1,700,000 for local and international charities and a huge commitment to working towards a more sustainable future with exciting relationships in place already.
Central Bookings Assistant employer: Mowgli - Knutsford Office
Mowgli, located in the vibrant city of Liverpool, is an exceptional employer that has been recognised as one of the 'Best Companies' to work for in the UK. With a strong commitment to employee well-being, we offer generous benefits including 30 days holiday plus your birthday, flexible working hours, and opportunities for personal growth through life-changing trips. Join our passionate team and be part of a company that not only values its employees but also makes a significant impact on local and international communities.
StudySmarter Expert Advice🤫
We think this is how you could land Central Bookings Assistant
✨Tip Number 1
Get to know Mowgli and its mission! Research the company culture and values, so you can show how you align with their vision during your interview. This will help you stand out as a candidate who truly cares about being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for customers, think of scenarios where you can demonstrate your ability to handle enquiries and provide excellent service. Role-playing with a friend can really help!
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed bookings or events in the past. Being able to juggle multiple tasks is key, so highlight your time management strategies during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Mowgli family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Central Bookings Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Central Bookings Assistant role. Highlight any relevant experience with bookings and customer service, and show us how you can contribute to our mission at Mowgli.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Mowgli - Knutsford Office
✨Know the Company Inside Out
Before your interview, take some time to research Mowgli and its mission. Understand their values, especially their commitment to Indian Street Food and community engagement. This will not only impress your interviewers but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Central Bookings Assistant, you'll be the first point of contact for customers. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction.
✨Demonstrate Organisational Prowess
Time management and organisation are key in this role. Be ready to discuss how you prioritise tasks and manage your time effectively. You could even share a specific instance where your organisational skills made a difference in a busy environment.
✨Be Flexible and Ready to Adapt
Mowgli values flexibility, especially since the role requires weekend availability. During the interview, express your willingness to adapt to changing schedules and demands. Share any relevant experiences that showcase your ability to thrive in dynamic situations.
