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- Tasks: Assist with restaurant bookings and provide top-notch customer service.
- Company: Join Mowgli, a vibrant restaurant group with a focus on community.
- Benefits: Enjoy 30 days holiday, employee discounts, and exciting travel opportunities.
- Other info: Flexible scheduling with opportunities for personal growth.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong organisational skills and experience with booking systems preferred.
The predicted salary is between 22000 - 28000 £ per year.
Mowgli - Knutsford Office is looking for a Bookings Assistant to join their central bookings team. The ideal candidate will assist with restaurant booking inquiries both over the phone and online, providing excellent customer service.
Strong organisational skills and previous experience with booking systems are preferred. This role offers benefits like 30 days holiday, employee discounts, and opportunities for life-changing trips. Flexible scheduling and weekend availability are necessary to meet business needs.
Bookings & Reservations Specialist employer: Mowgli - Knutsford Office
Contact Detail:
Mowgli - Knutsford Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings & Reservations Specialist
✨Tip Number 1
Make sure to brush up on your customer service skills! When you're chatting with potential employers, show them you can handle inquiries like a pro. Practice answering common booking questions to sound confident and knowledgeable.
✨Tip Number 2
Get familiar with booking systems before your interview. If you can demonstrate that you know your way around these tools, it’ll give you a leg up. We recommend checking out online tutorials or even asking friends in the industry for tips.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability during interviews. Employers love candidates who can adapt to their scheduling needs, especially for weekend shifts. Show them you’re all in!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace that interview and land the job you want.
We think you need these skills to ace Bookings & Reservations Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you’ve gone above and beyond to help customers, especially in a bookings or reservations context.
Be Organised in Your Approach: Since strong organisational skills are key for this role, we recommend structuring your application clearly. Use bullet points or headings to make it easy for us to see your relevant experience and skills at a glance.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your cover letter and CV to the specific role of Bookings Assistant. Mention why you’re excited about working with Mowgli and how your skills align with the job description.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all the necessary documents in one go. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Mowgli - Knutsford Office
✨Know the Company Inside Out
Before your interview, take some time to research Mowgli and its values. Understand their approach to customer service and how they handle bookings. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Organisational Skills
As a Bookings & Reservations Specialist, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple bookings or handled challenging customer inquiries. Be ready to discuss how you prioritise tasks and maintain accuracy under pressure.
✨Practice Customer Service Scenarios
Since this role involves direct interaction with customers, practice common booking scenarios. Think about how you would handle difficult situations or complaints. Demonstrating your ability to provide excellent customer service will set you apart from other candidates.
✨Be Flexible and Open-Minded
Mowgli values flexibility, so be prepared to discuss your availability and willingness to work weekends or adapt to changing schedules. Highlight any previous experiences where you’ve successfully adjusted to meet business needs, showing that you’re a team player ready to contribute.