Front of House Shift Manager
Front of House Shift Manager

Front of House Shift Manager

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and ensure smooth operations.
  • Company: Join Mowgli, a celebrated restaurant chain known for its vibrant culture and purpose.
  • Benefits: Enjoy 30 days paid holiday, flexible hours, and 50% off meals with friends.
  • Other info: Experience life-changing trips and join our annual Summer Party!
  • Why this job: Be part of a mission-driven team making a real impact in the community.
  • Qualifications: Strong leadership skills and a passion for excellent customer service.

The predicted salary is between 30000 - 40000 £ per year.

Mowgli, located on St Vincent Street, Glasgow, has been recognised as a Sunday Times ‘Best Places to Work’ for a third consecutive year and awarded one of the 'Best Companies' to work for in the UK for four years in a row. We are looking for a Front of House Shift Manager brimming with intelligence, grace, and graft to join the team. Founded by Nisha Katona in 2014, Mowgli has continued its growth and aspires for the restaurant chain to become the national voice for Indian Street Food, enriching lives wherever she goes.

Why Join Mowgli?

  • 30 days paid holiday with enhanced family leave
  • Access 40% of your wage earned before payday
  • Have your birthday and your child’s first day of school off on Mowgli
  • Getting a puppy? Welcome them properly to their new home and enjoy a flexible working week while they settle in!
  • The chance to go on life-changing trips all over the world
  • An invitation to our annual Summer Party, Mowgli Fest! We close all sites so no one misses out!
  • Guaranteed Christmas Day, Boxing Day, and New Year’s Day off
  • 50% off food when you visit with family and friends and enjoy free meals on shift
  • Work somewhere with purpose – we have raised over £2 million for local and international charities and have committed to working towards a more sustainable future.

The Role:

We are on the hunt for someone to ensure an exceptional guest experience through excellent service execution and strong team coordination. As a Front of House Shift Manager, you will lead by example, uphold brand standards, and contribute to overall operational excellence.

Front of House Shift Manager employer: Mowgli - Glasgow

Mowgli, located in the heart of Glasgow, is not just a restaurant but a vibrant community that prioritises employee well-being and growth. With 30 days of paid holiday, flexible working arrangements, and a commitment to charitable causes, Mowgli fosters a supportive and dynamic work culture where every team member can thrive. Join us to be part of a purpose-driven team that celebrates diversity and offers unique opportunities for personal and professional development.
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Contact Detail:

Mowgli - Glasgow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Shift Manager

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Front of House Shift Manager role.

✨Tip Number 2

Show up in style! If you’re heading for an interview, dress the part and bring your A-game. First impressions matter, especially in a vibrant place like Mowgli where personality shines through.

✨Tip Number 3

Be ready to chat about your experiences! Prepare some stories that highlight your leadership skills and how you've created exceptional guest experiences in the past. We want to see how you can bring that magic to Mowgli!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Mowgli family.

We think you need these skills to ace Front of House Shift Manager

Guest Experience Management
Service Execution
Team Coordination
Leadership Skills
Operational Excellence
Brand Standards Upholding
Communication Skills
Problem-Solving Skills
Time Management
Flexibility
Attention to Detail
Customer Service Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love the idea of being a Front of House Shift Manager at Mowgli and how you can contribute to our mission of enriching lives.

Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your experience in hospitality and any leadership roles you've had. We’re looking for someone who can lead by example, so showcase those skills!

Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your story and what makes you a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join the Mowgli family!

How to prepare for a job interview at Mowgli - Glasgow

✨Know the Brand Inside Out

Before your interview, dive deep into Mowgli's mission and values. Understand their commitment to Indian Street Food and their community initiatives. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Front of House Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how your leadership style aligns with Mowgli's focus on exceptional guest experiences.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to handle difficult guests or busy shifts. Practising these responses will help you demonstrate your capability to maintain operational excellence under pressure.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions ready. Inquire about Mowgli's future plans or how they maintain their high standards of service. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.

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