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- Tasks: Join our team to dispense medicines and assist patients with their queries.
- Company: Mowbray House Surgery, a progressive medical practice in Northallerton.
- Benefits: Full-time role with competitive pay and a supportive work environment.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: NVQ Level 2 in Dispensing or equivalent, plus strong communication skills.
- Other info: Opportunity for career growth in a dynamic healthcare setting.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity to recruit an enthusiastic Dispenser to join our dedicated Dispensary team at Mowbray House Surgery. This is a full-time role to include Saturday working (1 in 4 on a rota basis, covering 8:30am - 12 noon). You will assist to process all relevant prescriptions as authorised by GPs and prescribing nurses where appropriate, in accordance with the principle of good practice. Projecting a positive and friendly image to dispensary patients and other visitors, dealing with queries in a professional, courteous and efficient way.
Main duties of the job
- The successful candidate will be part of a large surgery dispensing team.
- Having excellent communication, organisational, teamworking skills.
- Experience of general practice and Systmone would be an advantage, along with NVQ Level 2 or equivalent in Pharmacy Services / Dispensing or relevant experience.
Job Responsibilities:
- Dispense medicines and appliances following standard operating procedures.
- Endorse prescriptions in accordance with NHS Prescription Services requirements.
- Keep up-to-date with new drugs/medicines and changes in legislation.
- Complete significant event forms and ensure colleagues complete significant event forms correctly and in a timely manner.
- Liaise with patients, providing advice and guidance as required to promote compliance.
- Promptly forward all invoices and dispensary related correspondence to the practice manager according to practice protocol.
- Take prompt action in response to any drug alert bulletins that may be received from time to time.
- Answer the telephone promptly and deal with prescription requests.
- Issue prepared prescriptions.
- Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.
- Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers' instructions.
- Ensure that refrigerated items are stored at the appropriate temperature and maintain the temperature control record/logbook.
- Clean work surfaces and shelving on a regular basis and ensure that all dispensary equipment is kept clean and in good working order.
- Maintain full and accurate records of all dispensing transactions.
- Keep records of prescriptions sent to community pharmacies where required.
- Check for and process email (online) prescription requests.
- Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient or their representative.
- Receive monies on behalf of the Practice and keep a record of all the financial transactions.
- Provide an efficient and caring home delivery service to patients where requested.
- Maintain full and accurate computerised records for all dispensing transactions.
Person Specification
- NVQ Level 2 in Dispensing (or equivalent).
- Good numeracy and literacy skills.
- Strong organisational skills and attention to detail.
- Experience in a dispensary, pharmacy, or healthcare environment.
- Experience handling confidential patient information.
- Experience of working in a primary care environment.
- Previous experience in a GP practice dispensary.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Dispenser in Yarm employer: Mowbray House Surgery
Contact Detail:
Mowbray House Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispenser in Yarm
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in dispensaries. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of SystmOne and current pharmacy practices. We want you to shine when discussing your experience and how it relates to the role of a Dispenser at Mowbray House Surgery.
✨Tip Number 3
Show off your communication skills! During interviews, demonstrate how you would handle patient queries and provide advice. Remember, a positive and friendly image is key in this role, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Dispenser in Yarm
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our dispensary team and helping our patients. A positive tone can really make your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have in dispensing or pharmacy services. If you've worked in a similar environment before, share specific examples of how you've contributed to a team or improved processes. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate applications that are easy to read and get straight to the important bits!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Mowbray House Surgery
✨Know Your Stuff
Make sure you brush up on your knowledge of pharmacy services and the specific duties of a Dispenser. Familiarise yourself with SystmOne if you can, as it’s a common system used in GP practices. Being able to discuss your experience and how it relates to the role will show that you're prepared and serious about the position.
✨Show Off Your Communication Skills
As a Dispenser, you'll be interacting with patients and colleagues regularly. Practice articulating your thoughts clearly and confidently. Think of examples where you've successfully dealt with queries or provided excellent customer service, as this will demonstrate your ability to project a positive image.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to prepare examples of how you've managed stock control or maintained accurate records in previous roles. This will reassure them that you can handle the responsibilities of the job effectively.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they handle changes in legislation regarding medications. This shows your genuine interest in the role and helps you assess if the practice is the right fit for you.
