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- Tasks: Provide top-notch admin support and assist patients in navigating their healthcare journey.
- Company: Progressive medical practice in Yarm with a focus on patient care.
- Benefits: Flexible hours, supportive team environment, and valuable experience in healthcare.
- Why this job: Make a real difference in patients' lives while developing your skills in a dynamic setting.
- Qualifications: Excellent communication skills and some experience in healthcare preferred.
- Other info: Opportunity to work across multiple sites with a commitment to patient support.
The predicted salary is between 24000 - 36000 £ per year.
A progressive medical practice in Yarm is seeking a Call Handler to provide high-quality admin support. The role involves managing incoming calls, assisting patients in navigating care, and handling enquiries.
Ideal candidates will possess:
- Excellent communication skills
- Experience in healthcare
- Ability to work flexible hours across multiple sites
A background in general practice and familiarity with clinical systems is preferred.
The position offers 26.5 hours per week with varying hours from Monday to Friday.
Care Navigator - Multisite Healthcare Support in Northallerton employer: Mowbray House Surgery
Contact Detail:
Mowbray House Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator - Multisite Healthcare Support in Northallerton
✨Tip Number 1
Make sure you know the ins and outs of the healthcare system. Brush up on your knowledge about patient care navigation and common enquiries. This will help you stand out during interviews!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable handling calls and addressing patient concerns. The better you communicate, the more confident you'll feel.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability and how you can adapt to varying hours across multiple sites. Show that you're willing to go the extra mile for patient care.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Care Navigator role. Plus, it’s a great way to stay updated on any new opportunities.
We think you need these skills to ace Care Navigator - Multisite Healthcare Support in Northallerton
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about managing calls and assisting patients, make sure your application highlights your excellent communication skills. We want to see how you can convey information clearly and effectively.
Tailor Your Experience: If you've got experience in healthcare or general practice, don’t hold back! We love seeing relevant experience that shows you understand the environment you'll be working in. Make it easy for us to see why you're a great fit.
Flexibility is Key: This role requires flexibility across multiple sites and varying hours. In your application, let us know how you can adapt to different schedules and locations. We appreciate candidates who are ready to jump in wherever needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mowbray House Surgery
✨Know Your Stuff
Make sure you brush up on your knowledge of healthcare systems and general practice. Familiarise yourself with common clinical terms and processes, as this will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Communication Skills
Since the role involves managing calls and assisting patients, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experience and how you can help patients navigate their care.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work flexible hours. Highlight any previous experience where you've had to adapt to changing schedules, as this will demonstrate your commitment to the role and the practice's needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the practice and its approach to patient care. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
