Administrator in Cowbridge

Insurance Administrator (Full-Time or Part-Time / Hybrid considered)

Salary: Meets national minimum wage – negotiable depending on experience

Benefits: Private Medical Insurance, Enhanced Pension Scheme, Flexible Working Options

Are you an organized, detail-oriented administrator looking for a role that offers true flexibility? We are seeking an experienced Insurance Administrator to join with both full-time and part-time hours considered to suit your lifestyle.

In this pivotal role, you will provide vital administrative support to our account team, ensuring compliance, accuracy, and smooth day-to-day operations while enjoying a supportive and balanced working environment.

What We Offer

• Flexibility: Choice of full-time or part-time hours.
• Committed Opportunities: We are passionate about promoting from within and encouraging career growth

Key Responsibilities

• Data & Documentation: Process and issue insurance documentation, including policy schedules, certificates of insurance, and mid-term adjustments (MTAs).
• Compliance & Auditing: Maintain accurate client records on our internal databases, ensuring full compliance with regulatory standards.
• Insurers & Client Liaison: Act as a central point of contact for routine queries from insurers, underwriters, and internal account handlers.
• Financial Administration: Handle premium processing, invoicing, and account queries, payments and finance agreements.

What You Bring

• Experience: Preferably administrative experience, ideally gained within the insurance or financial services sector, but not essential.
• Qualifications: Cert CII qualification is highly preferred (or a willingness to achieve it with our full financial support).
• Skills: Exceptional organizational skills, high attention to detail, and proficiency in standard office software and insurance databases.
• Communication: it is essential that you are able to communicate by telephone and email. This role will require you to make and receive calls.
• Mindset: A proactive, self-reliant individual who can manage a diverse workload.