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For Companies At a Glance
- Tasks: Support NHS customers by handling queries and confirming orders.
- Company: Leading pharmaceutical supply chain partner with a focus on service quality.
- Benefits: Annual salary of £25,126.41, gym memberships, and generous leave policies.
- Why this job: Make a difference in healthcare while developing your customer service skills.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Enjoy a hybrid work model and thrive in a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
A leading pharmaceutical supply chain partner is seeking a Customer Service Advisor in Normanton to support NHS customers. The role involves handling queries, confirming orders, and collaborating with internal teams to ensure service quality.
Candidates must have:
- Previous experience in customer service
- Excellent communication skills
- The ability to work under pressure
This is a hybrid role with an annual salary of £25,126.41 and various benefits including gym memberships and generous leave policies.
Healthcare Customer Service Advisor - Hybrid (NHS) employer: Movianto
Contact Detail:
Movianto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Customer Service Advisor - Hybrid (NHS)
✨Tip Number 1
Make sure you research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you would handle difficult customers or resolve conflicts, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. This shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Healthcare Customer Service Advisor - Hybrid (NHS)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous customer service experience. We want to see how you've handled queries and collaborated with teams in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Healthcare Customer Service Advisor role. Share your passion for helping NHS customers and how you can contribute to our team.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Movianto
✨Know Your NHS Stuff
Make sure you brush up on your knowledge of the NHS and its operations. Understanding how the healthcare system works and the specific challenges it faces will show that you're genuinely interested in the role and can relate to the customers you'll be assisting.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your problem-solving skills in action.
✨Practice Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and answering common interview questions.
✨Stay Calm Under Pressure
Given that the role requires working under pressure, think of scenarios where you've had to manage stress effectively. Be ready to discuss how you prioritise tasks and maintain a positive attitude, even when things get hectic. This will demonstrate your resilience and suitability for the fast-paced environment.
