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For Companies At a Glance
- Tasks: Resolve customer queries for key accounts and ensure top-notch service delivery.
- Company: Leading pharmaceutical supply chain partner based in the UK.
- Benefits: Annual salary of £26,265, gym memberships, generous leave, and pension scheme.
- Why this job: Join a dynamic team and make a difference in customer service within the pharma industry.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 26300 - 29000 £ per year.
A leading pharmaceutical supply chain solutions partner based in the UK is looking for a Customer Service Representative. The role includes resolving customer service queries for key accounts via various channels, maintaining high-quality standards, and collaborating with internal teams for efficient service delivery.
This is a 12-month fixed-term contract offering an annual salary of £26,265 and benefits such as gym memberships, generous leave, and a pension scheme.
Key Account Support Specialist — Pharma Service & Resolution employer: Movianto / Walden Group
Contact Detail:
Movianto / Walden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Support Specialist — Pharma Service & Resolution
✨Tip Number 1
Network like a pro! Reach out to people in the pharma industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their approach to customer service. We want to see you shine by showing how your skills align with their mission.
✨Tip Number 3
Practice your communication skills! As a Key Account Support Specialist, you'll need to resolve queries effectively. Role-play with a friend or use online resources to get comfortable with common customer service scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Key Account Support Specialist — Pharma Service & Resolution
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in the pharmaceutical sector. We want to see how your skills align with the role of Key Account Support Specialist.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our team. Keep it concise but impactful.
Showcase Your Communication Skills: Since this role involves resolving queries through various channels, demonstrate your communication prowess in your application. We love candidates who can convey their thoughts clearly and effectively.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at Movianto / Walden Group
✨Know Your Stuff
Make sure you understand the pharmaceutical supply chain and the specific services offered by the company. Brush up on common customer service scenarios in this sector, as it will show your potential employer that you're genuinely interested and knowledgeable.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer queries in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your ability to handle challenges effectively.
✨Emphasise Team Collaboration
Since the role involves working with internal teams, be ready to discuss your experience in collaborative environments. Highlight instances where teamwork led to improved service delivery or customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to maintaining high-quality standards or how they measure success in customer service. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
