Fitness Manager - Southwark, London

About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse, and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality, underpins all that we do.

The Role: Can you help Southwark Council to shape a brand new leisure service that supports all its residents to lead healthy lives? We are looking for a passionate and experienced Fitness Manager who will develop and manage the fitness product at one of our Leisure Centres. This is an exciting opportunity for a highly motivated individual who enjoys working in a team-oriented environment, but is also confident working independently. This position involves motivating and managing people and requires someone with excellent communication skills. We are looking for someone who is passionate about group exercise and fitness, brings good energy, has a proactive and positive attitude and cares for our customers. You will be passionate about leisure and constantly looking for opportunities to drive the business forward and encourage healthy activity and help reduce health inequalities in the borough. Reporting to the Service Fitness Manager, the successful candidate will have a passion for delivering excellent customer service. The successful candidate will have experience in gym and group exercise program management, demonstrate excellent health and safety management, customer care, retention of existing members and driving the performance of the Fitness product at one of the centres in the borough.

About You: Hold a CIMSPA or REPs accredited Level 3 qualification. Experience working in a customer facing environment, providing the highest levels of customer care. Experience in a sales environment working towards targets and achieving them consistently. Experience using CRM to manage the sales process and forecast sales.

Additional Information: Application Closing Date: Monday 15 June 2026. Interview Date: W/C 22 June 2026. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans; Are currently in care, or have previously been in care; If you consider yourself to be disabled or if you have a long-term health condition.