At a Glance
- Tasks: Manage properties, drive performance, and deliver exceptional customer service.
- Company: Join a fast-paced lettings team at Move in Cheltenham.
- Benefits: 30 days annual leave, uncapped commission, and ongoing professional development.
- Other info: Flexible working hours and a supportive team environment.
- Why this job: Build a rewarding career in property management with growth opportunities.
- Qualifications: Experience in property management and strong customer service skills.
The predicted salary is between 28500 - 32500 £ per year.
This is a fantastic opportunity to join a fast-paced, high-performing lettings team covering Cheltenham and the surrounding areas. At Move, we pride ourselves on delivering exceptional service to both landlords and tenants. We are now looking for an ambitious, self-motivated individual who is passionate about customer service and ready to take the next step in their property career.
The Role
As a Senior Property Manager, you will play a key role in driving performance, maintaining compliance, and delivering outstanding service across your portfolio. You will be responsible for:
- Managing productivity, efficiency, and client retention
- Overseeing compliance, projects, and implementing new processes
- Identifying and maximising business opportunities
- Delivering exceptional customer service across your portfolio
- Acting as a role model for communication within the branch and wider business
- Contributing to team discussions and company growth strategies
- Taking ownership of your personal development and progression
What We’re Looking For
We’re looking for someone driven, organised, and eager to grow within a successful agency. Key skills and experience:
- Previous experience in property with a desire to progress
- Working towards (or willing to obtain) a Residential Lettings qualification
- Strong administrative and organisational skills
- Proven ability to work effectively within a team
- Excellent customer service and client care experience
- Resilient, positive, and detail-oriented mindset
- Strong verbal and written communication skills
- IT literate (MS Office, email, and systems)
Responsibilities & Standards
- Attend and actively contribute to company and departmental meetings
- Uphold company standards, processes, and procedures at all times
- Maintain high standards of professionalism, appearance, and behaviour
- Achieve and exceed personal and company targets
- Engage fully in training and development opportunities
- Take full accountability for your managed portfolio
- Deliver add-on service KPIs
- Ensure all compliance and legal requirements are met
- Consistently deliver high-quality service and company standards
Working Hours
Monday – Friday, 08:30 – 17:30 (Flexibility available)
Benefits
- 30 days annual leave (including bank holidays) + additional days for service
- Your birthday off
- Extra annual leave for each year of service
- Long service rewards and bonuses
- Company-wide team building events
- Mortgage brokerage service paid for by Move*
- Mental health support
- Additional leave for your wedding
- Enhanced parental leave
- Company mobile phone and laptop
- Uncapped commission and bonus structure
- Ongoing professional development and training
- Use of pool car
- Industry qualifications and memberships paid
- Clear career progression pathways
- Cycle to work scheme
- Pension
- Regular company events
Why Join Move?
This is more than just a job — it’s an opportunity to build a long-term career within a supportive, ambitious, and growing business. If you’re driven, motivated, and ready to make an impact in a high-performing team, we’d love to hear from you. Apply today and take the next step in your property career.
Senior Property Manager in Cheltenham employer: Move Property Sales & Lettings
At Move, we offer a dynamic and supportive work environment in Cheltenham, where our Senior Property Managers thrive on delivering exceptional service while enjoying a range of benefits including 30 days annual leave, uncapped commission, and ongoing professional development. Our culture fosters ambition and teamwork, providing clear career progression pathways and opportunities for personal growth, making it an ideal place for those passionate about advancing their property careers.
Contact Details:
Move Property Sales & Lettings Recruitment Team
