Trainee Property Manager in Cheltenham

This is a fantastic opportunity for someone to work in a fast-paced office, lettings properties in Cheltenham, Gloucesterand surrounding areas. The team pride themselves on offering the best service to their landlords and tenants, and they are looking for a team member who can continue to offer an exceptional service. We are looking to recruit someone that’s ambitious, self-motivated and passionate about overall customer service.

You will be responsible for:

• Productivity, efficiency, and retention of clients.
• Ensuring compliance, projects, implementing new processes and strategies and continual improvement.
• Maximising any opportunities.
• Ensuring both you and the team deliver excellent customer service.
• Working on your personal development.
• Role model effective and efficient communication within the branch and across the business.
• Contribute to the team discussions and development of company growth.

Skills and experience required to be a successful TraineeProperty Manager -

• Experience in property would be an advantage but is not essential, we are looking for someone who wants to accelerate their career
• Demonstrable Administration experience
• Proven experience working within a team
• Outstanding customer care/customer service experience
• Resilient, positive, organised, numerate and detail-oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

General Roles & Responsibilities

• Company meetings
• Attend and be involved in company meetings.
• Attend and partake in Department Meetings (Both weekly & Monthly)
• Ensure companywide standards, processes and procedures are upheld.
• Maintain the Staff standards for appearance, attitudes, and behaviours
• Ensure you achieve/exceed your personal and company targets
• Follow and partake in training and development
• Perform to a high standard in all aspects of your work
• Accountability for your managed portfolio & ensure processes followed
• Achieve add-on services KPIs
• Following company processes from start to finish.
• Deliver company processes.
• Deliver Quality Standard
• Compliance checking/ensuring legalities & company processes are correctly adhered to.

Staff Benefits-

• 30 days annual leave, including bank holidays, with additional days earned for years of service.
• Your Birthday off
• An additional day of annual leave for length of service, one day per year served
• Longevity of service rewards/Bonus
• Corporate team building day
• Mortgage brokerage service paid for by Move*
• Mental Health Support
• Additional gifted annual leave during the month of your wedding
• Enhanced Parental Leave
• Work mobile phones & Laptop
• Competitive salary with uncapped commission and bonus structure.
• Ongoing professional development with regular company training.
• Use of pool car
• Industry qualifications and membership fees paid for
• Clear progression paths for career development
• Cycle to work scheme
• Pension
• Company events.

This is a unique opportunity for a driven individual to make an impact in a dynamic, high-performing team.

Salary £23,000-£28,000 Per Annum DOE

Monday-Friday 8.30 - 17.30