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- Tasks: Lead and grow online wholesale partnerships in luxury fashion, watches, and jewellery.
- Company: Join a fast-growing multi-brand distributor of iconic premium brands.
- Benefits: Enjoy performance bonuses, private health insurance, and hybrid working options.
- Other info: Opportunity for international travel and career development in a dynamic environment.
- Why this job: Shape the future of eCommerce while driving growth and building key partnerships.
- Qualifications: 5-7 years in eCommerce account management with strong analytical and negotiation skills.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are seeking an experienced and commercially strategic Key Account Manager eCommerce to lead and grow our online wholesale partnerships across premium and luxury fashion, watch, and jewellery brands. This role will oversee a key portfolio of pure-play eCommerce accounts, omnichannel retailers, and traditional jewellers with eRetail platforms, driving profitable growth and exceptional brand representation across digital channels. This position supports the eCom footprint in the UK, collaborating internally to maximise business. You will take a lead role in acquiring new online partners that align with our premium brand portfolio and growth strategy. This role will be based in our London office 3 days a week, with occasional travel to clients.
What You'll Do
- Strategic Account Management & Growth
- Manage and develop relationships with key online retail partners including pure players, department stores, and jewellers with eCommerce platforms.
- Build and execute strategic account plans to achieve sales, profitability, and brand visibility objectives.
- Lead joint business planning, commercial negotiations, and promotional calendars with each partner.
- Systematically analyse market, performance and consumer data to identify trends and deliver growth opportunities across all accounts.
- Collaborate with teams above market to optimise UK eCom potential and drive new business models / technical capabilities (dropship).
- Champion digital best practices across product listings, brand content, and online merchandising.
- New Business Acquisition
- Identify, approach, and secure new eCommerce retail partners that complement the company’s premium/luxury positioning.
- Lead the full acquisition process - from prospecting and commercial pitching to onboarding and launch execution.
- Build and maintain a strong pipeline of potential partners to support future growth and category expansion.
- eRetail Portfolio Management (Traditional Jewellers)
- Oversee the management and development of online retail activity for traditional jeweller partners transitioning into or expanding eCommerce channels.
- Support these accounts with digital merchandising, content optimisation, and online brand presentation to ensure a consistent luxury experience as well as driving effective performance.
- Collaborate closely with brand and marketing teams to enhance online visibility and sell-through within this key retail segment.
- Sales & Business Planning
- Take full P&L responsibility for all managed accounts, ensure sales, margin and profitability targets are met.
- Provide regular forecasts on risks & opportunities, broken down by brand and utilising all internal analytical tools to identify new sales and range opportunities.
- Regularly report (monthly minimum) on competitor and market insights as well as product trends & range opportunities.
- Optimise assortment, pricing, and promotional strategies based on market performance and competitor insights.
- Continuously drive account performance and profitability through Marketing, terms review or tactical initiatives, co‑ordinate execution with internal functions.
- In line with business needs lead strategic projects to drive business in focus areas, aligning across teams providing updates, visibility and business potential.
- SME & Leadership
- Be the Subject Matter Expert for Wholesale department on eCommerce, pro‑actively leading Wholesale eCommerce matters, facilitating and coaching cross‑functionally as needed.
- Set clear objectives, monitor performance, and foster a culture of accountability, creativity, and collaboration.
Who You Are
Essential
- 5-7 years' experience in National / Key Account Management within eCommerce/Sales, preferably in premium or luxury fashion, watches, or jewellery.
- Strong commercial background understanding P&L and experience managing large, complex online retail accounts.
- Strong eCommerce understanding (market, business & operating models) and proven track record scaling Wholesale eCommerce businesses.
- Breathing KPIs & reports // Highly analytical, data‑driven mindset with strong financial and negotiation skills.
- Knowledge of online merchandising, content optimisation, and performance marketing principles.
- Proven track record of business development and new partner acquisition within online retail.
- Deep understanding of the premium retail environment and how to translate brand values into an effective digital experience.
Desirable
- Experience managing eCommerce partnerships with both pure‑play retailers (e.g. Zalando, Amazon, ASOS) and traditional jewellers with digital stores.
- Background in multi‑brand distribution or brand management.
- Excellent relationship management, communication, and presentation skills.
Why Join Us?
This senior‑level role offers a unique opportunity within a fast‑growing, multi‑brand distributor representing iconic premium and luxury fashion brands. You will take ownership of both strategic account management and new business acquisition across a diverse eCommerce landscape, driving growth and strengthening key partnerships. In addition, you will manage and develop direct report(s), playing a pivotal role in shaping and scaling a high‑performing digital sales team.
We offer the following benefits:
- Performance‑based bonus
- Private Medical Health Insurance
- Employee Assistance Program
- Life Insurance
- Income Protection
- Employee Discount
- Jewelry and Watch Accommodation
- Hybrid Working in a Central London office, with opportunity to (international) travel
These job specifications can be amended at any time subject to the needs of the business and a reasonable period of notice from senior management. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.
Key Account Manager Ecom employer: MOVADO GROUP
Contact Detail:
MOVADO GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager Ecom
✨Tip Number 1
Network like a pro! Get out there and connect with people in the eCommerce space. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether it’s through networking or interviews, come prepared with examples of your past successes. Use data and results to back up your claims – after all, numbers speak louder than words!
✨Tip Number 3
Tailor your approach! Research the companies you’re interested in and understand their eCommerce strategies. When you reach out or apply, make sure to highlight how your experience aligns with their goals. This shows you’re not just another candidate; you’re the right fit for them.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’d be a fantastic addition to their team.
We think you need these skills to ace Key Account Manager Ecom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in eCommerce and account management, especially within premium or luxury sectors. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about eCommerce and how you can drive growth for our premium brands. Be specific about your achievements and how they relate to the role.
Showcase Your Analytical Skills: Since this role requires a data-driven mindset, make sure to include examples of how you've used data to drive decisions in past roles. We love seeing candidates who can turn numbers into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MOVADO GROUP
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your understanding of P&L and sales metrics. Brush up on your financial acumen and be ready to discuss how you've driven profitability in previous roles. Bring specific examples of how you've used data to inform your strategies.
✨Showcase Your Strategic Thinking
Prepare to talk about your experience with strategic account management. Think of instances where you’ve built and executed account plans that led to significant growth. Be ready to discuss how you identify trends and leverage market insights to create opportunities for your accounts.
✨Demonstrate Relationship Management Skills
This role requires excellent relationship management. Prepare examples of how you've successfully built and maintained partnerships with key stakeholders. Highlight your communication skills and how you've navigated complex negotiations to achieve win-win outcomes.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in eCommerce and how you overcame them. This is your chance to showcase your analytical mindset and ability to drive results under pressure.