Key Account Sales Manager- eCom in London
Key Account Sales Manager- eCom

Key Account Sales Manager- eCom in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Movado Group, Inc

At a Glance

  • Tasks: Lead and grow online wholesale partnerships in luxury fashion, watches, and jewellery.
  • Company: Join a dynamic team at Movado Group, a leader in luxury watches.
  • Benefits: Enjoy performance bonuses, private health insurance, and hybrid working options.
  • Why this job: Make an impact in the luxury eCommerce space while developing your career.
  • Qualifications: 5-7 years in eCommerce sales with strong analytical and negotiation skills.
  • Other info: Be part of a fast-growing company with opportunities for international travel.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking an experienced and commercially strategic Key Account Manager eCommerce to lead and grow our online wholesale partnerships across premium and luxury fashion, watch, and jewellery brands. This role will oversee a key portfolio of pure-play eCommerce accounts, omnichannel retailers, and traditional jewellers with eRetail platforms, driving profitable growth and exceptional brand representation across digital channels. This position supports the eCom footprint in the UK, collaborating internally to maximise business.

You will take a lead role in acquiring new online partners that align with our premium brand portfolio and growth strategy. This role will be based in our London office 3 days a week, with occasional travel to clients.

What You'll Do
  • Strategic Account Management & Growth
    • Manage and develop relationships with key online retail partners including pure players, department stores, and jewellers with eCommerce platforms.
    • Build and execute strategic account plans to achieve sales, profitability, and brand visibility objectives.
    • Lead joint business planning, commercial negotiations, and promotional calendars with each partner.
    • Systematically analyse market, performance and consumer data to identify trends and deliver growth opportunities across all accounts.
    • Collaborate with teams above market to optimize UK eCom potential and drive new business models / technical capabilities (dropship).
    • Champion digital best practices across product listings, brand content, and online merchandising.
  • New Business Acquisition
    • Identify, approach, and secure new eCommerce retail partners that complement the company's premium/luxury positioning.
    • Lead the full acquisition process — from prospecting and commercial pitching to onboarding and launch execution.
    • Build and maintain a strong pipeline of potential partners to support future growth and category expansion.
  • eRetail Portfolio Management (Traditional Jewellers)
    • Oversee the management and development of online retail activity for traditional jeweller partners transitioning into or expanding eCommerce channels.
    • Support these accounts with digital merchandising, content optimisation, and online brand presentation to ensure a consistent luxury experience as well as driving effective performance.
    • Collaborate closely with brand and marketing teams to enhance online visibility and sell-through within this key retail segment.
  • Sales & Business Planning
    • Take full P&L responsibility for all managed accounts, ensure sales, margin and profitability targets are met.
    • Provide regular forecasts on risks & opportunities, broken down by brand and utilising all internal analytical tools to identify new sales and range opportunities.
    • Regularly report (monthly minimum) on competitor and market insights as well as product trends & range opportunities.
    • Optimise assortment, pricing, and promotional strategies based on market performance and competitor insights.
    • Continuously drive account performance and profitability through Marketing, terms review or tactical initiatives, co-ordinate execution with internal functions.
    • In line with business needs lead strategic projects to drive business in focus areas, aligning across teams providing updates, visibility and business potential.
  • SME & Leadership
    • Be the Subject Matter Expert for Wholesale department on eCommerce, pro-actively leading Wholesale eCommerce matters, facilitating and coaching cross-functionally as needed.
    • Set clear objectives, monitor performance, and foster a culture of accountability, creativity, and collaboration.
Who You Are
  • Essential
    • 5-7 years' experience in National / Key Account Management within eCommerce/Sales, preferably in premium or luxury fashion, watches, or jewellery.
    • Strong commercial background understanding P&L and experience managing large, complex online retail accounts.
    • Strong eCommerce understanding (market, business & operating models) and proven track record scaling Wholesale eCommerce businesses.
    • Breathing KPIs & reports // Highly analytical, data-driven mindset with strong financial and negotiation skills.
    • Knowledge of online merchandising, content optimisation, and performance marketing principles.
    • Proven track record of business development and new partner acquisition within online retail.
    • Deep understanding of the premium retail environment and how to translate brand values into an effective digital experience.
  • Desirable
    • Experience managing eCommerce partnerships with both pure-play retailers (e.g. Zalando, Amazon, ASOS) and traditional jewellers with digital stores.
    • Background in multi-brand distribution or brand management.
    • Excellent relationship management, communication, and presentation skills.

This senior-level role offers a unique opportunity within a fast-growing, multi-brand distributor representing iconic premium and luxury fashion brands. You will take ownership of both strategic account management and new business acquisition across a diverse eCommerce landscape, driving growth and strengthening key partnerships. In addition, you will manage and develop direct report(s), playing a pivotal role in shaping and scaling a high-performing digital sales team.

We offer the following benefits:

  • Performance- based bonus
  • Private Medical Health Insurance
  • Employee Assistance Program
  • Life Insurance
  • Income Protection
  • Employee Discount
  • Jewelry and Watch Accommodation
  • Hybrid Working in a Central London office, with opportunity to (international) travel

These job specifications can be amended at any time subject to the needs of the business and a reasonable period of notice from senior management.

Key Account Sales Manager- eCom in London employer: Movado Group, Inc

Movado Group, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London, offering employees the chance to thrive in the luxury fashion and watch industry. With a strong emphasis on professional growth, employees benefit from performance-based bonuses, private medical insurance, and hybrid working arrangements, all while being part of a collaborative team that values creativity and accountability. This role not only allows for strategic influence over key accounts but also provides opportunities for international travel and direct mentorship, making it a rewarding environment for those passionate about eCommerce and premium brands.
Movado Group, Inc

Contact Detail:

Movado Group, Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Sales Manager- eCom in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the eCommerce space. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in managing key accounts and driving growth. Share specific examples of how you've successfully navigated challenges in the eCommerce landscape.

✨Tip Number 3

Prepare for interviews by researching the company and its competitors. Understand their market position and be ready to discuss how you can contribute to their growth strategy. Tailor your pitch to show that you’re the perfect fit for their team!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Key Account Sales Manager role!

We think you need these skills to ace Key Account Sales Manager- eCom in London

Key Account Management
eCommerce Strategy
Commercial Negotiation
Market Analysis
Data-Driven Decision Making
P&L Management
Business Development
Online Merchandising
Content Optimisation
Relationship Management
Performance Marketing
Sales Forecasting
Team Leadership
Cross-Functional Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in eCommerce and account management, especially in premium or luxury sectors. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention any specific achievements that demonstrate your capabilities.

Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to highlight your analytical skills in your application. Share examples of how you've used data to drive growth or improve performance in previous roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Movado Group, Inc

✨Know Your Numbers

As a Key Account Sales Manager, you'll need to be comfortable with P&L statements and sales forecasts. Brush up on your financial acumen and be ready to discuss how you've driven profitability in past roles. Bring specific examples of how you've used data to inform your strategies.

✨Showcase Your eCommerce Savvy

This role demands a strong understanding of eCommerce dynamics. Prepare to discuss the latest trends in online retail, particularly in the luxury sector. Highlight any experience you have with digital merchandising and performance marketing, as these will be key to your success.

✨Build Rapport with Your Interviewers

Relationship management is crucial for this position. During the interview, focus on building a connection with your interviewers. Use their names, listen actively, and engage in a two-way conversation. This will demonstrate your interpersonal skills and ability to foster relationships.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in account management or new business acquisition and how you overcame them. Be ready to articulate your thought process and the outcomes of your actions.

Key Account Sales Manager- eCom in London
Movado Group, Inc
Location: London

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