Property Sales Assistant

Edinburgh | Full-time | Tuesday to Saturday or Sunday to Thursday

At MOV8, we're transforming the way people buy and sell property in Scotland. As one of Scotland's most innovative solicitor estate agency firms, we're known for combining technology, expertise, and exceptional customer service to create a better experience for our clients. Our people are at the heart of that success, and we're proud to offer a supportive, ambitious, and collaborative working environment.

We're now looking for a Property Sales Assistant to join our busy Property Sales team at our Edinburgh Head Office in South Gyle. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and has a genuine interest in the property sector.

As a Property Sales Assistant, you'll play an important role in supporting clients throughout the property sales journey and helping our team deliver an outstanding customer experience. You'll be one of the first points of contact for customers, handling incoming calls and enquiries professionally and confidently while coordinating property viewings and supporting the wider sales process. This role is ideal for someone who is organised, customer-focused, and able to manage multiple priorities while maintaining excellent attention to detail.

• Answering incoming calls and responding to customer enquiries in a professional and friendly manner
• Supporting clients and potential buyers throughout the viewing process
• Scheduling and coordinating property viewings efficiently
• Managing viewing enquiries via telephone and email
• Understanding customer requirements and matching suitable appointment times
• Maintaining accurate records and updating internal systems
• Supporting the wider Property Sales team with administrative tasks
• Delivering a high standard of customer service at every stage

We're looking for someone who is enthusiastic, organised, and enjoys helping people. You'll be confident in communicating with a wide range of customers and able to remain calm and professional in a busy environment. A genuine interest in property and delivering excellent customer service is essential.

You'll ideally have:

• Previous experience in a customer-facing or office-based role
• Strong communication and interpersonal skills
• Excellent organisational and administrative abilities
• A proactive and positive attitude
• Confidence using IT systems and software
• A professional and friendly telephone manner

• Experience working in a fast-paced team environment
• Property or estate agency experience
• Strong written English and administrative accuracy
• Experience coordinating appointments or schedules

At MOV8, we believe our people make the difference. We work hard to create an environment where colleagues feel supported, valued, and able to grow their careers. When you join us, you'll become part of a collaborative team that is passionate about delivering outstanding service and continuing to innovate within the property industry.

You will work one of the following shift patterns:

• Tuesday to Saturday, alternating between 8:00am to 4:00pm and 9:00am to 5:00pm (Saturday 9:00am to 2:00pm).
• Sunday to Thursday, alternating between 8:00am to 4:00pm and 9:00am to 5:00pm (Sunday 9:00am to 2:00pm)

MOV8 Real Estate is one of Scotland's leading solicitor estate agency firms, combining modern technology with expert legal and property services. We're committed to diversity, inclusion, and making a positive impact within the communities we serve. Our culture is built around teamwork, innovation, professionalism, and delivering excellent outcomes for our clients.

MOV8 does not accept unsolicited CVs from recruitment agencies. Any CVs submitted without prior agreement will be treated as the property of MOV8 Real Estate and Solicitors.