At a Glance
- Tasks: Provide top-notch customer service and support our dynamic team.
- Company: Join Mouser Electronics, a growing international company with a vibrant culture.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a range of training opportunities.
- Other info: Work in a fast-paced environment with excellent development opportunities.
- Why this job: Be part of a team that values your input and offers real career growth.
- Qualifications: Customer service experience is a plus; strong communication skills are essential.
The predicted salary is between 25549 - 31227 £ per year.
We keep on growing. Grow with us!
At Mouser Electronics, Inc., we are looking for team players who thrive in a fast-paced, international environment and enjoy variety in their day-to-day work.
Join our High Wycombe Customer Service Team and play a key role in bringing our business forward and contributing to our continued success.
Customer Service Assistant (f/m/d)
What to expect
The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives.
- Provides the best possible service and support to customers through mediums such as web, email, chat and fax.
- Processes customer orders, quotes and other information by entering into company systems.
- Researches and expedites customer requests.
- Supports the local Customer Service team, and provides support for other teams when needed.
What we are looking for
- Initial experience in customer service or support is advantageous.
- Desire and ability to interact directly with customers and carry out correspondence in a professional and courteous manner.
- Excellent written and verbal communication skills in English.
- Profound MS Office skills, experience with an ERP system would be helpful.
- Ability to work under deadlines and interact with people at all levels.
What we offer
A long-term perspective with responsible tasks and attractive development opportunities in a dynamic team. You can also expect:
- 25 days annual leave, (increasing with service to 30 days) plus bank holidays
- Family Friendly policies
- Free parking
- Hybrid working
- Enhanced company pension
- Enhanced Sick Pay
- Employee recognition program
- A wide range of training opportunities through our Mouser University
- Company funded Health Cash Plan
- Friend and Family Referral Bonus
- Annual Performance appraisals
- Life assurance
- Access to Employee Assistance Programme (EAP)
Our office is located at the following address
- Mouser Electronics
- Artisan Building
- Hillbottom Road
- High Wycombe
- Bucks. HP12 4HJ, United Kingdom
The salary range for this position is GBP 24,200 - GBP 26,000.
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Customer Service Assistant in High Wycombe employer: Mouser Electronics
At Mouser Electronics, we pride ourselves on being an excellent employer, offering a dynamic work environment in High Wycombe where team players can thrive. With a strong focus on employee growth, we provide extensive training opportunities, a generous benefits package including enhanced sick pay and a company-funded health cash plan, and a supportive culture that values work-life balance through hybrid working options. Join us to be part of a forward-thinking team that is committed to service excellence and personal development.
