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For Companies At a Glance
- Tasks: Manage logistics operations and collaborate with 3PL partners to drive improvements.
- Company: Join Mous, a dynamic brand focused on innovative tech and lifestyle products.
- Benefits: Enjoy competitive salary, 25 days holiday, and a 30% discount on products.
- Why this job: Be at the heart of global fulfilment and make a real impact in a fast-paced environment.
- Qualifications: No traditional logistics background needed; just bring your organisational and analytical skills.
- Other info: Great career growth opportunities and a vibrant team culture await you!
The predicted salary is between 30000 - 42000 ÂŁ per year.
About Mous
We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised, and empower them to be their best. That’s why we’re building the go-to brand for products that genuinely deliver. For over 10 years, we’ve pushed product performance to its limits, designing from first principles, validating through real-world testing, and investing millions in R&D. In parallel, we’ve built world‑class in‑house marketing capabilities, creating highly engaging, performance‑led content that proves what our products can do and resonates with a passionate, fast‑growing community around the brand.
About the Role
We’re excited to announce an opportunity for a Logistics Executive to join our fast‑growing Logistics team! As we continue to grow and expand our operations, we’re seeking an enthusiastic individual to join our fulfilment team—managing third‑party logistics (3PL) partners, driving process improvements, and leading successful project execution and peak period performance. This is a high‑impact, high‑ownership role for someone who wants more than “doing a job.” You’ll sit at the heart of our global fulfilment operation, with real responsibility, real influence, and a clear path to growing into a leadership position within the business.
About You
As Logistics Executive at Mous, you’ll report to Emma, our Senior Freight and Logistics Manager, and work collaboratively within the logistics and wider operations team. You don’t need a traditional logistics background to apply; if you’re highly organised, analytical, and excited to learn in a fast‑paced environment, we’d love to hear from you and this role gives you the platform to prove yourself and scale fast! This role is a true problem‑solver's playground and is for someone who is motivated by ownership, impact, and wants to play a meaningful role in building and scaling a business rather than slotting into a rigid, pre‑defined system. You would enjoy analysing performance, identifying inefficiencies, and leaving systems better than you found them. You are comfortable working cross‑functionally, communicating clearly with different stakeholders, and taking responsibility for outcomes. If you thrive in fast‑paced environments, stay calm under pressure, and are driven by long‑term growth and progression into leadership, this role is built for you!
Key Responsibilities
- Managing and working with 3PL providers, including escalations, project management and process improvements
- Providing the 3PL with regular updates over device launches and peak season, including forecast and inbound management
- Conducting regular visits to our 3PL partners to collaborate and work on projects and processes
- Collaborating with the Finance team on 3PL invoicing checks and management
- Providing reporting on KPIs and analysis on 3PL fulfilment and shipping, and conducting ad‑hoc analysis when required
- Managing courier performance and strategy, responsible for regular reporting and analysis on performance and spend
- Managing quarantine stocks, keeping stock levels in line with KPIs and working on initiatives to extract maximum value
- Collaborating with the Customer Experience team to actively work on strategies and projects to reduce shipping queries from customers
- Reporting on shipping contract ratio monthly and tracking improvements
- Managing the retail logistics function, working closely across departments on B2B order fulfilment and strategy
- Collaborating with internal and external key stakeholders across product launches, managing the fulfilment timeline and ensuring timely order fulfilment
How will success be measured?
- Owning and managing relationships with 3PL providers and other key stakeholders, fostering a great working relationship
- Owning and leading weekly meetings with different internal and external stakeholders
- Excellent organisation and preparation for peak periods, ensuring launches, Black Friday and Christmas are smooth and efficient for all stakeholders and customers
- Developing and implementing process improvements which lead to cost and operational efficiencies, and reducing customer queries and shipping contact ratio
- Delivering against KPIs and project objectives
Skills requirements
Hard Skills- 0‑2 years experience in a logistics or operations role, or relevant higher education/qualifications
- Excellent proficiency in Microsoft Excel (Power BI skills are a huge bonus!)
- Takes ownership of work and shows clear ambition to grow into roles with greater responsibility
- Learns quickly, seeks feedback, and steadily builds mastery in new areas
- Strong analytical, problem‑solving and communication skills
- Brings positive momentum to the team and helps create forward progress
- Stays effective through change, setbacks, and ambiguity
- Experience working across multiple time zones – we have team members based in China and Pakistan, and regularly work with stakeholders in the US
- Knowledge of ERP and warehouse management systems
- Experience working in logistics
Our Offer
We operate a hybrid working model, typically spending at least three days a week in our Hoxton office to maintain our collaborative and high‑energy culture. Benefits include:
- Significant opportunity for growth, ownership, and career progression
- Competitive salary reflective of experience and impact
- 30% Friends & Family discount on all Mous products
- 25 days’ holiday + 8 bank holidays
- 1 month paid leave after 5 years’ service
- Cycle to Work Scheme
- Employee Assistance Programme
- Charlie HR perks and discounts
- Regular socials, events, and on‑site activities (including an on‑site gym)
Our Values
- Get Results – We take accountability, prioritise impact, and push standards higher.
- Work Together – We collaborate openly, challenge constructively, and learn from each other.
- Enjoy the Ride – We stay agile, embrace change, and enjoy building something special together.
Our Commitment
Mous is an equal opportunity employer. We celebrate individuality and are committed to building a diverse team with a wide range of experiences, perspectives, and backgrounds.
Logistics Executive employer: Mous
Contact Detail:
Mous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Executive
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field, especially those who work at Mous or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by researching Mous and its logistics operations. Understand their challenges and think of ways you could contribute. Show them you're not just another candidate; you're someone who can make a real impact!
✨Tip Number 3
Practice your problem-solving skills! Since this role is all about tackling challenges, be ready to discuss how you've handled tough situations in the past. Use examples that highlight your analytical and organisational skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Mous team and contributing to our mission.
We think you need these skills to ace Logistics Executive
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Logistics Executive role. Mention specific examples that demonstrate your organisational and analytical abilities—this will really catch our eye!
Show Your Problem-Solving Skills: Since this role is all about tackling challenges, share instances where you've successfully solved problems or improved processes in previous roles. We love seeing candidates who take ownership and drive results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mous
✨Know Your Logistics Basics
Even if you don’t have a traditional logistics background, brush up on the fundamentals of supply chain management and third-party logistics. Understanding key concepts will help you speak confidently about how you can contribute to Mous's operations.
✨Showcase Your Analytical Skills
Prepare examples of how you've used analytical skills to solve problems or improve processes in previous roles or projects. Be ready to discuss specific metrics or KPIs you’ve worked with, as this aligns perfectly with the role’s focus on performance analysis.
✨Demonstrate Ownership and Initiative
Mous values individuals who take ownership of their work. Think of instances where you’ve led projects or taken the initiative to improve a process. Highlighting these experiences will show that you’re ready for the high-impact responsibilities of the Logistics Executive role.
✨Prepare for Cross-Functional Collaboration
Since the role involves working with various teams, prepare to discuss how you’ve successfully collaborated with different stakeholders in the past. Share specific examples of how you communicated effectively and contributed to team goals, which will resonate well with Mous's collaborative culture.