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For Companies At a Glance
- Tasks: Manage IT systems, ensure data security, and drive efficiency across tools.
- Company: Join Mous, a brand dedicated to high-quality tech and lifestyle products.
- Benefits: Enjoy a competitive salary, hybrid work, and 25 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team that values innovation and collaboration.
- Qualifications: Experience with cloud systems, IT security, and strong problem-solving skills.
- Other info: Opportunity for growth, supportive teams, and regular team socials.
The predicted salary is between 36000 - 60000 £ per year.
About Mous
We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised and empower them to be their best. Mous is the go-to brand focused on delivering just that. We build in-house expertise and invest in research and development to create high-quality products, with a focus on performance and customer guidance to avoid cheap products for algorithms. We aim to raise industry standards and empower people to live without limits.
About the Role
We are excited to announce an opportunity for an IT & Systems Manager to join our expanding UK team. As we grow, we require a proactive and experienced individual who can take ownership of our IT environment, strengthen IT security and compliance, and drive efficiency across systems and tools.
About You
As an IT & Systems Manager at Mous, you’ll work collaboratively with all departments, reporting directly to our Finance and Operations Director. This is a fast-paced role where you will help ensure our IT systems are secure, scalable, and supportive of long-term growth.
Key Responsibilities
- Maintain oversight of data security and compliance across all platforms, ensuring GDPR requirements are met
- Create and maintain documentation of system architecture, processes, and integrations
- Manage integrations between core systems (e.g. ERP, Shopify, Amazon)
- Liaise with third-party software providers to ensure service quality and resolve technical issues
- Monitor and improve how systems are used across the business, identifying opportunities for efficiency and scalability
- Maintain and enforce IT policies and best practices, particularly in relation to data handling and security
- Act as the key point of contact for IT-related matters, including user access, account setup and permissions management
- Support staff with IT queries and coordinate issue resolution with vendors or service providers
- Lead IT-related projects such as implementing new tools, refining workflows, or onboarding new technology
Skills Requirements
- Proven experience managing cloud-based systems and SaaS platforms (e.g. ERP, Shopify, Microsoft 365)
- Strong understanding of data protection, IT security best practices, and GDPR compliance
- Hands-on experience managing third-party vendors and system integrations
- Solid understanding of backend systems and databases, with proficiency in SQL
- Ability to document systems and processes clearly and methodically
- Confident leading IT projects from planning through to implementation
Nice to Have
- Familiarity with Panoply, Freshdesk, Amazon Seller Central
- Experience supporting eCommerce or multi-channel retail businesses
- Knowledge of data warehousing, reporting tools, or BI platforms
- Exposure to API integrations and middleware platforms
- Understanding of 3PL system integrations and logistics operations
- Professional certifications (e.g. Microsoft 365, GDPR, CompTIA Security+, ITIL)
Soft Skills
- Problem-solver
- Proactive
- Strong communication
- Attention to detail
About Our Offer
We have a hybrid approach to working at Mous. Our team can enjoy flexibility during the week while maintaining the collaborative Mous culture. The office is in Hoxton, with at least three days in the office per week, and regular on-site activities.
- Opportunity to grow through new experiences
- Multi-functional, supportive teams
- A competitive salary
- 30% discount for F&F on Mous products
- 1-month paid leave after 5 years of service
- Regular on-site activities and team socials
- 25 days\’ holiday plus 8 bank holidays
- Cycle to Work Scheme
- Employee Assistance Programme
- Charlie HR perks package including discounts at many brands
About Our Values
We have three core values: Get Results, Work Together, Enjoy The Ride. We expect new hires to embrace these values as essential parts of Mous life and to build on them in fresh, inspiring ways.
- Get Results — Understand our business plan and take accountability for your contributions; value prioritisation, innovation, grit and resilience.
- Work Together — Value collaboration, feedback, and supporting the local community.
- Enjoy The Ride — Stay agile in a fast-changing industry and enjoy both work and social aspects of the team.
About Our Commitment
Mous is an equal opportunity employer. We value authenticity and integrity, celebrate individuality, and are committed to a diverse team. We are conscious of our environmental impact and have an ESG plan aligned with our brand objectives.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Manufacturing
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IT & Systems Manager employer: Mous
Contact Detail:
Mous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Systems Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT & Systems Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in managing cloud-based systems and IT security. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common IT scenarios and challenges. Be ready to discuss how you've improved system efficiency or handled data security issues in the past. Show them you’re the proactive problem-solver they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Mous. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace IT & Systems Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT & Systems Manager role. Highlight your experience with cloud-based systems, data security, and compliance. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for tech and how you can contribute to Mous. Be sure to mention specific projects or experiences that showcase your problem-solving skills.
Showcase Your Soft Skills: We value soft skills just as much as technical ones. In your application, highlight your proactive approach, strong communication abilities, and attention to detail. These traits are key to thriving in our fast-paced environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Mous team!
How to prepare for a job interview at Mous
✨Know Your Stuff
Make sure you brush up on your knowledge of cloud-based systems and SaaS platforms. Be ready to discuss your experience with ERP, Shopify, and Microsoft 365, as well as any relevant certifications you hold. This will show that you're not just a good fit for the role but also genuinely interested in the tech landscape.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT challenges in the past. Whether it's improving data security or managing vendor relationships, having specific stories ready will demonstrate your proactive approach and problem-solving abilities, which are key for this role.
✨Understand GDPR and Compliance
Since data protection is crucial for Mous, make sure you can articulate your understanding of GDPR requirements and IT security best practices. Being able to discuss how you've ensured compliance in previous roles will set you apart from other candidates.
✨Embrace Collaboration
Mous values teamwork, so be prepared to talk about how you've worked with different departments in the past. Highlight your communication skills and any experiences where you’ve successfully led IT projects while collaborating with others. This will show that you align with their core value of working together.