At a Glance
- Tasks: Drive customer retention strategies and optimise the customer journey through email and SMS.
- Company: Join Mous, a dynamic brand focused on innovative growth opportunities.
- Benefits: Enjoy a competitive salary, generous holiday leave, and a hybrid working model.
- Other info: Be part of a vibrant team with great potential for career advancement.
- Why this job: Make a real impact in a high-growth role with exciting challenges.
- Qualifications: Experience in CRM retention marketing, especially in DTC or consumer brands.
The predicted salary is between 40000 - 50000 £ per year.
Mous is searching for a Retention Manager to drive one of their biggest growth opportunities.
This high-impact role involves developing strategies and optimizing the customer journey through retention initiatives.
The ideal candidate should have experience in CRM retention marketing, particularly in DTC or consumer brands.
Responsibilities include managing email & SMS programs using Klaviyo, segmenting customers, and conducting A/B tests to enhance performance metrics.
Benefits include a competitive salary, generous holiday leave, and a hybrid working model.
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We think you need these skills to ace CRM & Retention Growth Lead (Email & SMS)
CRM Retention Marketing
Email Marketing
SMS Marketing
Klaviyo
Customer Segmentation
A/B Testing
Performance Metrics Analysis
