Mous is seeking a Retention Manager to own and accelerate one of its biggest growth opportunities. You’ll shape the strategy, build the roadmap, and maximise value from a growing customer base across CRM and loyalty initiatives.
You’ll drive retention end‑to‑end, own the testable framework, and turn insights into performance improvements in a fast‑growing DTC brand with a loyal global community.
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Retention Growth Lead — CRM & Lifecycle employer: Mous Products Ltd.
Mous is an exceptional employer that fosters a collaborative and high-energy culture in its London office, where creativity and performance are at the forefront. With significant opportunities for growth and career progression, employees enjoy a competitive salary, generous holiday allowance, and unique perks like a Friends & Family discount on products and regular social events. The company values accountability, teamwork, and agility, making it an ideal place for passionate individuals looking to make a meaningful impact in the tech and lifestyle sector.